six sigma pres

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    SIX SIGMA

    -The road map to excel in

    the management world

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    ROAD MAP

    What is six sigma? Why six sigma? Why only six sigma? Guiding principles Common life example Industrial Example Enhancements to management

    world Conclusion

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    INTRODUCTION

    Six Sigma Was Developed at Motorola in the 1980s by Bill

    SmithAs a Method to Improve Process Quality.

    First Used to Improve Manufacturing Process Capability

    and Then Migrated to Business Processes Capability

    Early adopters of Six Sigma who achieved well-publicized

    success include Honeywell and General Electric, where the

    method was introduced by Jack Welch.

    The Basic Premise Is, All Processes Have Variation. Variation Is

    the Enemy.

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    What is six sigma ??

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    Six Sigma:

    A best-in-class change

    strategy for acceleratingimprovements in processes,products, and services.

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    *A statistical measure of variationA full six sigma equals to 99.9997%accuracy

    * Methodology for improving keyprocesses

    * Atool box of quality and

    management tools for problemresolution

    * A business philosophy focusing oncontinuous improvement

    * An organized process for structuredanalysis of data

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    Why six sigma??

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    Six Sigma will enable companies tomake the breakthrough improvements in

    customer satisfaction and shareholder value

    that we must achieve to reach our goal of

    becoming one of the worlds most admired

    companies.

    Thats why Most of companies

    committed to using it as a performance

    management discipline throughout their

    company.

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    Why only six sigma??

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    Leadership Commitment, Competence,

    & Involvement

    Methodology & Tools Data Driven

    Statistically Validated

    Best People 100% Dedicated to DefectReduction

    Project Focused

    Aligned to Strategic Goals (Hoshin, MBF)

    High ROI Expectations

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    Guiding principles

    There are six steps involved in

    six sigma.

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    Step1:

    What do you do??

    Identify the product you

    create or service you provide.

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    Step2:

    Who uses your

    product and services??

    Identify the customer for your

    product or service and determinewhat they consider is important.

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    Step3:

    What do you need to do

    your work??

    Identify your needs.

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    Step4:

    How do you do your

    work??

    Define process for

    doing your work.

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    Step5:

    How can you do your

    work better??

    Eliminate mistakes. Proofthe process avoid wasted efforts.

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    Step6:

    How perfectly are

    you doing your customer

    focused work?

    Ensure continuous improvement

    by measuring analyzing andcontrolling improved process using

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    D - Define

    M - Measure

    A-AnalyzeI - Improve

    C - Control

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    Develop Charter and

    Business Case

    Map Existing Process

    Collect Voice of the

    Customer

    Specify CTQs /

    Requirements

    Identify Root CausesQuantify Root

    Causes

    VerifyRoot Causes

    Institutionalize Improvement

    Control Deployment

    Quantify Financial Results

    Present Final Project Results

    and Lessons Learned

    Close Project

    Select Solution

    (Including Trade

    Studies, Cost/Benefit

    Analysis)

    Design Solution

    Pilot Solution

    Implement Solution

    Define

    Measure

    Analyze

    Improve

    Control

    Measure CTQs /

    Requirements

    Determine Process

    Stability

    Determine Process

    Capability

    Calculate Baseline

    Sigma

    Refine Problem

    Statement

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    Master

    BlackBelt

    Black Belts

    Green Belts

    Team Members

    Quality Fundamentals/ Kaizen Now

    Mentor, trainer, and coach of Black Belts and others

    in the organization.

    Leader of teams implementing the six sigma

    methodology on projects.

    Delivers successful focused projects

    using

    the six sigma methodology and tools.

    Participates on and supports the project

    teams, typically in the context of his or

    her existing responsibilities.

    Responsible for supporting the Deployment

    Strategy within Line of Business/CustomerSegment or Golden Thread

    Deployment

    Champions

    C

    h

    a

    mp

    i

    o

    n

    s

    Education

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    Project Management

    Ownership & Commitment

    Change Integration

    Define Measure Analyze Improve Control

    Improvement (Current)

    Development(new)

    Two approaches to reaching the Six Sigma goal:

    - Improving existing products and processes- Developing new products and processes

    Different tools and steps, but focus and flow is the same

    $ $

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    WHICH BUSINESS FUNCTION

    NEEDS IT?

    6 Sigma

    Methods

    MFG.

    DESIGNSERVICE

    PURCH.

    MAINT.

    ADMIN.

    QA

    Marketing

    As long as there is a process that produces an output,

    whether it is

    a manufactured product, data, an invoice, etc, we can

    apply the Six Sigma Breakthrough Strategy. For these

    processes to perform to a customer standard they requirecorrect inputs!!!

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    IMPLEMENTATION:-

    Real life example:

    Banking business

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    QUERIES

    ??