act consumer protection commentary on the

CommentaryontheConsumerProtectionActEdition:Publicationdate: 2015Author/Editors: DeStadler,EDuPlessis,JEiselen,SFeris,LLoubser,MMMelville,NNaudé,TReid,ESharrock,RStoop,PvanHeerden,CHvanZyl,EWoker,TYeats,JLISBN: 9781485101499Format: Loose-leafNumberofPages: 1300Retailprice: R2,435.00(incl.VAT,excl.delivery.)WebsiteLink: juta.co.za/pdf/23647/

AboutthisPublication:

Thiscommentary,writtenbyateamofconsumerlawexperts,providesthefirstcomprehensivereviewoftheConsumerProtectionAct68of2008–or‘theCPA’asitiscommonlyknown.TheauthorsprovideadetailedexplanationofeachsectionoftheCPAandoftheschedulestotheAct.Caselawintheareaofconsumerprotectionispresentedandanalysedinaclear,concisemanner.Developmentsinconsumerlawinternationally,whererelevanttotheCPAandotheraspectsofconsumerlawinSouthAfrica,arealsodiscussed.Thearrangementofmaterialisstraightforward:eachsectionoftheCPAisreproducedandcommenteduponinsequentialorder,beginningwithsection1‘Definitions’.ChapterheadingsarethesameasthoseusedintheAct.TheIntroduction,ontheotherhand,providesamoregeneraloverviewoftheCPAintermsofitshistoricalbackground,andoffersseparatecommentaryontheimpactoftheActonthelawofcontractandonfranchising.

KeyBenefitsAcomprehensivereviewoftheConsumerProtectionAct68of2008EachsectionoftheCPAisreproducedandcommenteduponinsequentialorderTheIntroductionoffersseparatecommentaryontheimpactoftheActonthelawofcontract,marketingandonfranchisingRelevantcaselawisanalysed

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ContentsInclude:

TableofCasesIntroductionandoverviewoftheConsumerProtectionAct(CPA)TheimpactoftheCPAonthelawofcontractandonspecificcontractsTheimpactoftheCPAonfranchisingTheregulationofmarketingundertheCPAInterpretation,purposeandapplicationInterpretationPurpose,policyandapplicationoftheCPAFundamentalconsumerrightsRightofequalityintheconsumermarketConsumer’srighttoprivacyConsumer’srighttochooseRighttodisclosureandinformationRighttofairandresponsiblemarketingRighttofairandhonestdealingRighttofair,justandreasonabletermsandconditionsRighttofairvalue,goodqualityandsafetySupplier’saccountabilitytoconsumersProtectionofconsumerrightsandconsumers’voiceConsumer’srightstobeheardandobtainredressCommissioninvestigationsRedressbythecourtCivilsocietysupportforconsumer’srightsBusinessnamesandindustrycodesofconductNationalconsumerprotectioninstitutionsNationalandprovincialco-operationEstablishmentoftheNationalConsumerCommissionFunctionsoftheNationalConsumerCommissionEnforcementoftheCPAEnforcementbytheNationalConsumerCommissionPowersinsupportofinvestigationOffencesandpenaltiesMiscellaneousmattersGeneralprovisionsSchedulesAmendmentoflawsTransitionalprovisions

OfInterestandBenefitto:

JudgesAdvocatesAttorneysMagistratesConsumerTribunalmembersNationalConsumerCommissionofficialsProvincialConsumerProtectionAuthoritiesOmbudsConsumerProtectionGroupsAcademics