act consumer protection commentary on the

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Commentary on the Consumer Protection Act Edition: Publication date: 2015 Author/Editors: De Stadler, E Du Plessis, J Eiselen, S Feris, L Loubser, MM Melville, N Naudé, T Reid, E Sharrock, R Stoop, P van Heerden, CH van Zyl, E Woker, T Yeats, JL ISBN: 9781485101499 Format: Loose-leaf Number of Pages: 1300 Retail price: R2,435.00 (incl. VAT, excl. delivery.) Website Link: juta.co.za/pdf/23647/ About this Publication: This commentary, written by a team of consumer law experts, provides the first comprehensive review of the Consumer Protection Act 68 of 2008 – or ‘the CPA’ as it is commonly known. The authors provide a detailed explanation of each section of the CPA and of the schedules to the Act. Case law in the area of consumer protection is presented and analysed in a clear, concise manner. Developments in consumer law internationally, where relevant to the CPA and other aspects of consumer law in South Africa, are also discussed. The arrangement of material is straightforward: each section of the CPA is reproduced and commented upon in sequential order, beginning with section 1 ‘Definitions’. Chapter headings are the same as those used in the Act. The Introduction, on the other hand, provides a more general overview of the CPA in terms of its historical background, and offers separate commentary on the impact of the Act on the law of contract and on franchising. Key Benefits A comprehensive review of the Consumer Protection Act 68 of 2008 Each section of the CPA is reproduced and commented upon in sequential order The Introduction offers separate commentary on the impact of the Act on the law of contract, marketing and on franchising Relevant case law is analysed Click here to view the latest revision service update to this publication.

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CommentaryontheConsumerProtectionActEdition:Publicationdate: 2015Author/Editors: DeStadler,EDuPlessis,JEiselen,SFeris,LLoubser,MMMelville,NNaudé,TReid,ESharrock,RStoop,PvanHeerden,CHvanZyl,EWoker,TYeats,JLISBN: 9781485101499Format: Loose-leafNumberofPages: 1300Retailprice: R2,435.00(incl.VAT,excl.delivery.)WebsiteLink: juta.co.za/pdf/23647/

AboutthisPublication:

Thiscommentary,writtenbyateamofconsumerlawexperts,providesthefirstcomprehensivereviewoftheConsumerProtectionAct68of2008–or‘theCPA’asitiscommonlyknown.TheauthorsprovideadetailedexplanationofeachsectionoftheCPAandoftheschedulestotheAct.Caselawintheareaofconsumerprotectionispresentedandanalysedinaclear,concisemanner.Developmentsinconsumerlawinternationally,whererelevanttotheCPAandotheraspectsofconsumerlawinSouthAfrica,arealsodiscussed.Thearrangementofmaterialisstraightforward:eachsectionoftheCPAisreproducedandcommenteduponinsequentialorder,beginningwithsection1‘Definitions’.ChapterheadingsarethesameasthoseusedintheAct.TheIntroduction,ontheotherhand,providesamoregeneraloverviewoftheCPAintermsofitshistoricalbackground,andoffersseparatecommentaryontheimpactoftheActonthelawofcontractandonfranchising.

KeyBenefitsAcomprehensivereviewoftheConsumerProtectionAct68of2008EachsectionoftheCPAisreproducedandcommenteduponinsequentialorderTheIntroductionoffersseparatecommentaryontheimpactoftheActonthelawofcontract,marketingandonfranchisingRelevantcaselawisanalysed

Clickheretoviewthelatestrevisionserviceupdatetothispublication.

ContentsInclude:

TableofCasesIntroductionandoverviewoftheConsumerProtectionAct(CPA)TheimpactoftheCPAonthelawofcontractandonspecificcontractsTheimpactoftheCPAonfranchisingTheregulationofmarketingundertheCPAInterpretation,purposeandapplicationInterpretationPurpose,policyandapplicationoftheCPAFundamentalconsumerrightsRightofequalityintheconsumermarketConsumer’srighttoprivacyConsumer’srighttochooseRighttodisclosureandinformationRighttofairandresponsiblemarketingRighttofairandhonestdealingRighttofair,justandreasonabletermsandconditionsRighttofairvalue,goodqualityandsafetySupplier’saccountabilitytoconsumersProtectionofconsumerrightsandconsumers’voiceConsumer’srightstobeheardandobtainredressCommissioninvestigationsRedressbythecourtCivilsocietysupportforconsumer’srightsBusinessnamesandindustrycodesofconductNationalconsumerprotectioninstitutionsNationalandprovincialco-operationEstablishmentoftheNationalConsumerCommissionFunctionsoftheNationalConsumerCommissionEnforcementoftheCPAEnforcementbytheNationalConsumerCommissionPowersinsupportofinvestigationOffencesandpenaltiesMiscellaneousmattersGeneralprovisionsSchedulesAmendmentoflawsTransitionalprovisions

OfInterestandBenefitto:

JudgesAdvocatesAttorneysMagistratesConsumerTribunalmembersNationalConsumerCommissionofficialsProvincialConsumerProtectionAuthoritiesOmbudsConsumerProtectionGroupsAcademics