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    Transformation Challengerationalizing and amalgamating the policing

    agencies and non statutory forces into one united

    Malaysian Police Service, whilst at the same time

    transforming the Police Service into a professional,representative, efficient and effective, impartial,

    transparent and accountable service which would

    uphold and protect the fundamental rights of all

    people, and which would carry out its mission inaccordance with the needs of the Community

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    CMT role in Process FacilitationCMT appointed to facilitate transformation of

    Police

    Creating a climate conducive to change

    ActivatingGuiding

    Aligning (interventions)

    Supporting

    MonitoringEnsuring alignment with vision and focus onpriorities

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    Key Transformation elements

    within the Police

    Legitimacy -CredibilityTransformation -the fundamental

    reshaping of the Police for its appointed role in the new

    dispensation

    Community Policing

    Equality

    Human Rights

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    Key Transformation Elements

    Community Policing (1)Development of new, shared vision, mission and valuesystem (Vision driven instead of rule driven)

    Development of new organizational structures that

    facilitated decentralization and devolution of managerialautonomy and empowerment of ground level policing

    Establishment of management styles based on

    teamwork, participation and problem solving

    Redesign policies and practices in support ofphilosophy

    Development of a culture of participation, accountabilityand transparency

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    Key Transformation ElementsCommunity Policing (2)

    Implementation of Community Policing, as part of the overall

    transformation, was spearheaded in a local level project, so as

    to be manageable and to harness the impetus and momentum

    of change in a focussed and concrete fashionThe Community Policing Pilot Projectwas thus introduced at

    selected police stations throughout the country. The initial focus

    was to establish a culture of problem solving and to implement

    the philosophy and principles of Community Policing

    The project was later revised to include the enhancement ofmanagerial capacity, and service delivery at station level. It

    then became the Service Delivery Improvement Programmewhich has since been implemented at all police stations

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    Key Transformation Elements

    Equality (1)Enhancing representivityAffirmative Action

    accelerated development, shadow posting,

    succession planning, mentorship, bridging

    programmes, learnerships etcIstProgramme-Representivity and equal opportunity

    Employment Equity Plan (Employment Equity Act,

    55 of 1998)

    Fast track promotion policyA code of good practisefor people with disabilities

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    Key Transformation ElementsEquality (2)Programmesto enhance representivity in

    specialized units such as the Special Task Force

    Policy on employment equity & elimination ofunfair discrimination

    Review all policies, procedures and practises

    Equality in service deliveryResource

    Establishment ProgrammeRedistribution ofresourcesBuilding / upgrading of police facilities

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    Key Transformation Elements

    Human RightsHuman Rights training manuals and textbookFormalized in Code of Conduct and new disciplinary

    code

    Use of ForceNew policies on use of force,effecting of arrests, prevention of torture, treatment of

    persons in custody and questioning of suspects

    Attitude / culture change programme

    Military type equipment phased outpepper sprayvsbatons / firearms

    Training reviewed (focus on practical policing,

    human rights, community policing, conflict resolutionetc)

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    Other key elements

    Crime Intelligence

    LabourRelations

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    Key role players within Police

    Leadership / ManagementChange Management Team

    Communication / Liaison

    Training Division / Component

    Training capacity

    -First focus during Transformation / Reform ?-Include representative(s) in CMT ?

    -International support imperative ?

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    Mega effort to enhance its image and restore pride in the badgeFRIDAY, MARCH 23, 2012 - 14:30by Thasha Jayamanogaran

    He said that the changes made would be based on five key themesbringing the best of world-class practices to the city,transforming the way police work, enhancing police presence, strengthening community engagement and volunteering, and

    rebuilding pride in the police badge.

    These themes will be translated into implementable programmes within the next three years.

    Hence, there is no time to waste. In fact, initiative within the force has commenced and we have identified several programmesachievable both on short and long terms, said Ismail, who added that KL currently ranks 78 out of 130 world cities and 10 out of31 Asian cities in the Global Livability Index 2011.

    Ismail said that the police force had also identified four areas focused on achieving world-class status, including human capital,

    work processes, logistics and infrastructure, and community policing and public engagement.

    On human capital improvement, Ismail said that the force would get the right person for the right job, including hiring thosewithout police background to assist in non-police related work.

    In terms of logistics and infrastructure, Ismail pointed out that the police would invest and effectively utilise assets to deliverbest possible crime fighting results.

    On community policing and public engagement, we aim to have multi-channel communications with a wide range ofstakeholdersmedia, locals, expat community, tourists and immigrants.

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