e-forum 2006, casablanca, maroc, 21-22 juin 2006 © 2006 gianluca misuraca, epfl-cdm-mir 1 executive...
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e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 1
Executive Master in e-Governance e-Forum 2006
Forum Annuel de l’Administration Numérique
Casablanca, Maroc, 21-22 Juin 2006
Gianluca Misuraca
Managing Director,
Executive Master in e-Governance, EPFL
Governance “with and of” ICTs:
the need for new institutional designs
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 2
Executive Master in e-Governance Outlook
Welcome to EPFL
EPFL’s e-Governance Perspective
Needs for new institutional designs
The e-Gov@EPFL learning journey…
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 3
Executive Master in e-Governance Welcome to EPFL!
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 4
Executive Master in e-Governance
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 5
Executive Master in e-Governance
Educate and train future scientists, engineers and architects
Conduct cutting-edge research
Transfer knowledge to create jobs
Mission
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 6
Executive Master in e-Governance
6’500 Students240 Faculty members (FTE)
3200 Staff
Federal budget 424 Mio CHF (2004)External funding 132 Mio CHF Total 556 Mio CHF = approx. 490 Mio USD
Campus EPFL : 55 haCampus EPFL : 55 haBuildings : 365’000 mBuildings : 365’000 m22
Overview
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 7
Executive Master in e-Governance
In an average year:… 8 - 12 start-ups 70 - 90 patent filings 20 - 30 patents allowed 30 - 100 license contracts
Technology transfer@EPFL
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 8
Executive Master in e-Governance
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 9
Executive Master in e-Governance
The Learning Center
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 10
Executive Master in e-GovernanceEPFL’s Schools
SBBasic Sciences
STIEngineering Sciences and Techniques
I&C Computer and
Communication Sciences
ENACArchitecture, Civil
and Environmental Engineering
= 6’500= 6’500
Management of technology(doctoral and postgraduate students)
22 %22 %
28 %28 %23 %23 %
23 %23 %
2 %2 %
2 %SVLife Sciences
Total number of students including graduate students, excl. CMS (1.12.2003)
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 11
Executive Master in e-Governance
EPFL’s e-Governance perspective
network innovationindustry governance
new institutional designs for a changing world
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 12
Executive Master in e-Governance
CivilSocietyCivil
Society
The Changing World…
GlobalisationGlobalisation
Supranational
National
Regional/Local
EconomicPressure
EconomicPressure
Multi Level Multi Actor/Sector
PrivateSector
PrivateSector
PublicSector
PublicSector
Multidimensional Impact
« Dynamic Tension »
Institutional Reconfiguration
State Transformation
Organisational Change
ICTs
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 13
Executive Master in e-Governance..the role of “e”…
Institutional Reconfiguration
ICTs as a collective Problem Solving
ICTs as a Factor of Transformation
the “e”
Organisational Transformation
CivilSociety
PrivateSector
PublicSector
Supranational level
National level
Regional/Local level
Policy Making
Regulation
Service Delivery
State Transformation
Multifunction of the State
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 14
Executive Master in e-GovernanceThe e… perspective
ICTsState Transformation
are in continuous « Dynamic Tension » where the «key» is often considered JUST how the
User/Customer is served
and how ICTs can contribute to increase their satisfaction
Network Industries
•Post
•TLCs & Media
•Law & Order
•Energy
•Water
•Health
•Environment
•Transportation • e-Government
it is NOT enough..
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 15
Executive Master in e-Governance
Defining e-Government
Policy Making
Regulation
Service Delivery
Multifunction
of the State e-Government
Better and more efficient administration;
More effective inter-administration and government-business relations;
User-empowering servicing and more transparent access of citizens to policy-making decisions.
New e-Challenges..
Risk of «mirroring» & low cost-benefit impact
Often a fashionable political solution to the Internet bubble!!!
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 16
Executive Master in e-Governance
e-Government «maturity»?!? Will the messianic auspices be achieved in 2020?
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 17
Executive Master in e-GovernanceOpen questions…
How ICTs will (or will not) contribute to redefining the practice
of governance in the future?
How the emerging e-Gov benchmarking and measurement
models will allow to ascertain the reality behind the figures (see
e-Readiness, sophistication, contribution to GDP, etc)?
Why and how separate the ICTs4D or eG4D impacts from the
numerous other developments and processes taking places at
the same time in a specific targeted territorial area?
Or in other words: are we talking about the impact of ICTs on
the economy and society at large or about different and
overlapping Information Society phenomena?
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 18
Executive Master in e-Governance
State Transformation
Organisational Transformation
ICTs and other Forces of Change
ICTs and other Forces of Change
MultipleLevels
MultipleActors/Sectors
CivilSociety
PrivateSector
PublicSector
Organisational Boundary Blurring
Institutional Reconfiguration
Governance
e-Governance as a «transactional space»
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 19
Executive Master in e-Governance
e-Governance: coping with the multi-dimensionalnature of ICTs
ICTs as monitoring, productivity and communication Tools
ICTs as Structural Effect transforming society
ICTs as Industrial Domain of their own
Governance «with» ICTs
Governance «of» ICTs
Management of technology Policy-making
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 20
Executive Master in e-GovernanceGovernance «with and of» ICTs
From “Change I Type” to “Change II Type”:
Change I: mere digital translation of existing services (ICT-driven);
Change II: e-Governance type of interactions and collective-problem solving negotiation = the art of reconfiguring processes, tasks, roles and if necessary, institutions.
Policy Making Regulation Service DeliveryPolicy Making Regulation Service Delivery
The e-Governance perspective •Collective problem-solving oriented
•Open to learning, innovation & institutional reconfiguration
•Empowerment, transparency, democracy
Governments,Parliaments,
AdministrationsRegulators
Firms,Industry,
Associations
Citizens,Users,
Associations
Multi-level, multi-sector, multi-actor
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 21
Executive Master in e-Governance
Emerging e-Governance Challenges
Addressing e-GovernanceChallenges
State Transformation
Organisational Transformation
MultipleLevels
MultipleActors/Sectors
On the Risk Management Side
On the Opportunity Management Side
•Accessibility•Accountability•Participation•Transparency•Compliance•Security•Identity•Trust &
reputation•Cross-
boundaries
ICTs and other Forces of Change
ICTs and other Forces of Change
•Learning•Innovation•Creativity•Networking•Interoperability•Openess, •Shared-services,
etc
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 22
Executive Master in e-GovernanceNeed for new e-Leaders…
Generic Skills
Performance Measurement
Specialized Skills+
e-Governance Skills for New Institutional Design
•Intermediation & Negotiation•Networking & resource-pooling•Cross-Sector Partnership-
building•Innovation Management•Strategic Thinking and •Problem Solving
Strategic Management & Evaluation
Managing New Business Models/shared services
Analysis and Implementation of complex ICT-based projects
Managing Changes & facing multi-cultural settings
Interfacing Multi-Stakeholder situations
Project/Program Management
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 23
Executive Master in e-Governance
e-Leadership Capacities…
manage complex ICT-based projects and programs, and implement organizational changes to improve productivity and service quality
master technological infrastructure in both the public and the private sectors, with a particular focus on Internet Technologies’ governance and economics
design and enable institutional solutions with high-acceptability profile foster innovation and knowledge for organizational learning, performance
measurement, risk assessment and control, regulation and legal frameworks anticipate changes, making-use of strategic intelligence, technological
assessment and foresight state-of-the-art methodologies cope with the upcoming decision and policy-making options that the next
generations infrastructures will bring about establish and lead specialized e-networks and e-communities ensure sustainability of ICT-based projects and e-Governance initiatives, with
a particular regard to ICTs for development and electronic participation design and steer cross-sector partnerships, as well as managing the
outsourcing of processes and the deployment of interfaces with the civil-society in a user-centric perspective; and
demonstrate EFFECTIVE leadership in actual innovative environments.
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 24
Executive Master in e-Governance The e-Gov learning journey
EPFL’s e-Governance Executive Master program (e-Gov) aims at
providing current and future leaders of public, private and third sectors
with the necessary professional skills so as to enable them to make
optimal use of the ICTs when it comes to managing organizations,
designing institutions, and crafting innovative and empowering
governance mechanisms.
•From e-Government to e-Governance•e-Gov Policies & Strategies
•e-Gov Key Features & Dynamic Tension•Network Industries Policy,
Analysis & Management•Technology Assessment & Foresight
In e-Gov Related Domains•Organizational & Institutional Change•ICTs for Democracy & Development
Core Content
Specialization•Knowledge Management & Business Model Redesign•Mobile
Organization
•Risk Management
•Measuring & Assessing ICTs Impact
•Innovation & Regulation Dynamics
•Security & Identity Management
Industries
•Telecommunication
•Transport
•Education
•Health
•Tourism
•Postal service
•Energy
A unique training program for current and future e-Leaders
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 25
Executive Master in e-Governance
Adult education with diversified and participative pedagogy
One-year part-time (to allow Executive work)
12-week residential (4 modules of 3 weeks each)
Distance learning expert coaching and mentoring
“Innovation Projects” (Action-Research)
Specialized worldwide First-class Network of experts
4 One-Day “Open Event” on different e-Gov key issues
A total of 760 “contact” hours (60 ETCS);
EPFL Degree of Executive Master in e-Governance!
Key Features
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 26
Executive Master in e-Governance
e-Governance Academy, Tallin, Estonia
e-Governance Institute, Peking University, Beijing, China
Mc Gill University, CIPP, Montreal, Canada
Syracuse University, School of Information Studies, USA
Universitat Pompeu Fabra, Barcelona, Spain
Waseda University, Tokyo, Japan
School of Governance, Sungkyunkwan University, Seoul, Korea
Delft, University of Technology, The Netherlands
University of Tampere, Finland
Core Partners
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 27
Executive Master in e-GovernanceOther Partners
Other academic institutions;
Governmental Organizations and Agencies;
Industry & Private Sector Organizations;
Third Sector Organizations;
Foundations and associations;
Donors and International Organizations.
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 28
Executive Master in e-Governance
Overall Structure
Beijing, Hebei, Shanghai
Starting: 4 sept. 2006
Pre-term Montreal, Ottawa
Tallin
2007
BarcelonaLausanne
1
SeoulTokyo
2 3 4
New York, Washington
Syracuse
x 4 Open events
Finishing end of August 2007
Innovation project focus period
Master thesis
May 7-25, 2007
July 2-22, 2007
Oct 2-20, 2006
Jan 22 – Feb 9, 2007
1
2
3
Oct. 14, 2006
Feb 10, 2007
May 19, 2007
2006 eGov Master 2007/08
July 21, 20074
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 29
Executive Master in e-Governance
UTa
e-Gov 2006/07
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 30
Executive Master in e-Governance
Get on board…
departing date is 4 September 2006!!!
Save the date:
14 October 2006, “Open Event” on: “Shaping the Open World of tomorrow: identity management & security threats at regional & local level”, in partnership with Sun Microsystems, Liberty Alliance & others…
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR 31
Executive Master in e-Governance Enjoy the journey!
Info & Networking:
http://egov.epfl.ch