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    FLAME SCHOOL OF BUSINESS

    BRANDING OF NATION

    RUSSIA

    PROF. NISHIT KUMAR

    3/17/2012

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    Branding of Nations - Russia

    The structure of Russian society and developments

    In 1991, Russia became an independent nation again after having been subordinate to the Sovietdictatorship for 75 years. Today, Russia has made great strides in the democratic process. The

    country has held several parliamentary and presidential elections, all of them endorsed by

    international observers. Russia has fostered more political parties than the countries of Western

    Europe and has allowed a political culture and a civil society to develop. It is thus justifiable to say

    that Russia today is a democratic society. But despite the above mentioned accomplishments, it is

    still not a fully mature democracy. Russias political party environment has been very volatile up

    through the 1990s and to this day. Parties have sprung up and disappeared again just as fast. At

    times the population has been under pressure from the government in the matter of freedom of

    speech and freedom of the press. But these lapses notwithstanding, Russias constitution has been

    followed throughout all the changes. That is another reason for calling Russia a democratic country.

    It would, nevertheless, be pertinent to examine a couple of circumstances that illustrate whereRussia may be heading politically and democratically.

    The future of Russian democracy

    Vladimir Putins term of office has been characterized by a mixture of autocracy and democracy. The

    autocratic aspects showed up in the way several Russian media and businessmen were harassed by

    the state in a way we dont see in Western Europe. Putins support for the political party United

    Russia in particular has been surrounded by a cloud of distrust. The party has a solid majority in the

    Russian parliament and may possibly retain it for several election periods to come. United Russia is

    not really a party, but rather a vaguely patriotic movement. It appears to depend entirely on Putins

    popularity and ability to unite the Russian people. The party is thus an illustration of a still immature

    political system of party politics in Russia today. On the other hand, it is quite possible that the

    political scene will change when Vladimir Putin steps down as president.

    Another aspect of Russias democratic future is that the country needs to come to grips with its

    totalitarian past, just as other countries have done in the years following 1991. Many observers,

    analysts, and political actors judge Russias current state in the light of its past, and it is important

    for Russia to clean the slate so that it may in time create and invest in a new and more modern

    future.

    Russias economic progress

    Russia has instituted a wide range of economic, political, and administrative reforms since it

    achieved independence in 1991. Production has been drastically restructured, and changes to themechanisms of production and investment have been made. Privatization and liberalization have

    given businesses entirely new guidelines and opportunities. The privatization of small and medium-

    sized businesses has been carried out, but the state still owns and influences a number of big

    companies. The long-awaited land reform has also been passed. However, privatization of the

    agricultural sector has not yet been carried out in practice.

    Russia has an independent national bank and a floating exchange rate. Free market forces work well

    in large parts of the economy now that the worst cases of ultra-liberalism have been regulated.

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    Stabilization of the large-scale economy is beginning to work out; a prerequisite for a permanently

    thriving Russian economy. Russias trade patterns have changed considerably. Trade with the West

    has gone up dramatically, and trade with the old trade partners from the days of the Soviet Union

    has gone down. Simultaneously, the mixture of trade goods has changed both for imports and

    exports. If Russia is to avoid ending up as a poor industrial country, its export must become less

    dominated by raw materials. Considering Russias well-trained labour force and relatively high levelof research and education, it is likely that Russias exports will in time come to contain a greater

    degree of processed and manufactured goods, but this restructuring will take a long time.

    Rising prosperity

    A continued rise in Russian prosperity is to be expected, although economic growth is very

    dependent on prices for oil, gas, and other raw materials on the global market. Up towards 2020,

    prosperity is expected to rise as a result of increased knowledge, new and improved technology, and

    more efficient organizational structures, and also as a result of the international division of labour.

    Prosperity in relative terms compared to a number of Asian countries will probably go down as a

    result of the very high growth rates in those countries. Compared to Western European countries,

    prosperity will probably grow as Russian growth rates will probably exceed Western European

    growth rates for a number of years yet.

    The development and extent of the Russian middle class will become more and more important to

    Russias future prosperity. The spread of incomes must be expected to broaden over the next 15

    years, mostly as a result of rising incomes for the middle and upper classes in the big cities. This may

    result in demands by the many underprivileged voters for greater economic equalization and the

    creation of a Russian social welfare state.

    Through the next 15 years, a large part of Russias middle class will still live in Moscow and St.

    Petersburg. It is important to realize that a lopsided economic distribution between the

    metropolitan areas and the outlying regions has created an unequal situation where cities like

    Moscow and St. Petersburg are prime movers in the economic development while other cities and

    regions have fallen behind. This situation is unlikely to change in the immediate future.If the lopsided economic development continues, the result will be a more pronounced discord

    between the centre and the periphery. If the regions do not benefit from the economic growth,

    some of them may come to question the use of belonging to a united Russian state. It is thus

    possible that Russia, despite Vladimir Putins attempt to prevent it, may face increasingly assertive

    regions, which could affect the next 15 years worth of economic and political developments

    negatively.

    Towards innovation and network organization

    As digitalization, automation, and robotizing spreads, a mounting number of tasks will join the list oftasks that can be performed without the physical presence of a human being. Hence work will

    increasingly be about matters of development, innovation, customer relations, and other forms of

    cooperative interaction. As a result, knowledge and the application of knowledge will become more

    important. This will affect the qualifications sought by the labour market, the way work is organized,

    and the physical surroundings. It will also affect how the Russians live, how they act as customers,

    and how they spend their leisure hours. The Russian population is fairly well educated, and there is a

    steadily rising attendance of medium and advanced education.

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    As globalization and international and regional division of labour grows, network organization will

    also increase, including internal business networking as well as with other interpersonal relations.

    This will affect large parts of the business world; the way society is run, and private life.

    The Russian society and labour market is still very hierarchically organized. It will take a long time

    before any major changes towards networking become reality in Russia. Rapid introduction of neworganizational structures and work procedures have not always turned out equally well in Russia. It

    is to be expected that new organizational structures and work procedures will gain ground in the

    future, but it must also be expected that more authoritative and hierarchical structures will exist in

    parallel.

    The Russia of the future

    One possible scenario has the geopolitical events of the next 15 years turning Russia into an even

    more important strategic partner to the West. Russias integration with the Western world is a

    possibility, but will require political courage and resolve in both the EU, the US and Russia. If

    developments proceed along the lines that they are currently following, Russia will most probably

    be a member of WTO. Towards 2020, Russia can expand its links to NATO, EU and APEC, China,

    Japan and the countries of ASEAN as well as US.

    Russia will most likely experience an increasing rate of change within most sectors of society in the

    next 15 years. Some of the consequences of this are a need for more flexible organizational

    structures and demands for a greater ability to handle multifarious functions on the part of public

    bureaucracies and private enterprises. The rate of acceleration for the Russian community and for

    its economy will depend on what liberal-economic initiatives the State will take and on how the

    Russian bureaucracy develops.

    If Russia develops in the direction of autocracy and planned economies, the future will be markedly

    different. Russia will not derive the full economic, political, and social benefit of globalization. If

    government interference with private enterprise continues, it will impact negatively on Russias

    economic development. It may also interfere with the efforts of other former Soviet states tointegrate themselves further with the political and economic structures of the World. This may be

    anything from mild pressure, like blocking imports from and economic aid to neighboring countries,

    to direct military measures.

    Russia will not turn to using military means against the EU and the US unless in dire extremity. Since

    Russia is on its way to becoming an indispensable economic, trade, and business partner in the

    globalization process for both European and other global actors, Russia is unlikely to wind up in a

    military confrontation with NATO in the next 15 years.

    Russia cannot be expected to develop into one single, unambiguous economic or political system

    during the next 15 years. It is more likely that we will see Russia steer a course between different

    forms of economic liberalism and protectionism and between democracy and autocracy. In the next

    section we will cover some of the uncertainties of Russias future and set up scenarios for variouspossible developments.

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    Foreign Direct Investment (FDI) in Russia

    FDI into Russia has grown since 2002 by almost 8.3 times, reaching around EUR 23 billion in 2006, orover 3% of GDP, which is more than three times the corresponding figure for 2002, and is comparable to

    the FDI share in China. Correspondingly, the share of Russia in total FDI in the CIS, which had fallen

    during most of the 1990s, jumped from below 40% in 2002 to almost 70% in 2006 (which is, however,

    still below Russias current share of the CIS aggregate GDP, at around 76%). Even more striking is

    another change observed in 2006 the reversal of a long tradition of capital flight out of Russia2 and a

    corresponding switch in the direction of net investment flows (see Chart 5 below). Net inflows of FDI

    rose from EUR 0.1 billion in 2005 to EUR 5.6 billion in 2006. The total inflow of net FDI and portfolio

    investment in that year exceeded EUR 15 billion.

    The estimates made by the Central Bank of Russia (CBR) indicate that total FDI reached around EUR 21

    billion during the first half of 2007, while net FDI was about EUR 1.5 billion. The surplus of the Balance of

    Payments' capital and financial account reached EUR 45 billion during the first 9 months of the year. This

    increase in total inflows is partially explained by the launch of a number of large Initial Public Offers

    (IPOs) in the first half of 2007

    (notably those of the two largest state owned banks, Sberbank and VTB, which each attracted around

    EUR 6.7 billion) and also by the auction of the remaining assets of Yukos. The size of capital inflows was

    forecast to abate during the remainder of 2007 even before the market turbulence of August 2007

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    Opportunities

    54% of the total FDI in Russia in 2010 was used to create projects in the Russian manufacturing sector.In

    particular; there was significant growth of FDI in the automotive sector in 2009-10. This can be explained

    in part by a government policy to facilitate automotive production. Other industrial sectors that

    attracted significant investment in Russia were the manufacturing of mineral products, and the food

    industry, the chemicals, logistics and equipment sectors. Russia is a major global energy exporter with a

    growing industrial sector. Two-thirds of Russias export receipts come from oil and gas, demonstrating

    the importance of the extractive industries sector in the Russian economy.

    The Russian banking sector has huge potential for growth, with Credit Suisse estimating that as little as

    24 percent of Russians have bank accounts. Memories of the 1998 crash are a barrier for the older

    generation, but younger people are a strong target audience for a range of services, from online banking

    to loans to buy houses and cars.

    However, the economic dominance of the natural resources sector has been changing and in 2010,manufacturing provided 60% of aggregate GDP growth in Russia. Russian manufacturing grew by 13.4%

    in 2010, while Russian extractive industries (natural resources) grew by 4.8%.9 Although energy has

    dominated the Russian economy since the fall of the Soviet Union, industrial production has begun to

    catch up, providing a more stable and skill-intensive basis for economic growth. These factors combine

    to create a significant opportunity for Russia to develop a world-leading science-and knowledge-based

    economy.

    Since 2008, Russia has been the biggest auto market in the European region. Vladimir Bespalov, an

    analyst with VTB Capital, forecasts a 20-25% rise to some 2.2 million vehicles. The government has also

    taken measures to attract foreign car makers by cutting import duties on car parts for companies that

    build car plants with a production capacity of at least 300,000 cars a year.

    Roadblocks for FDI

    Currently, domestic demand in Russia is low and, as a result, Russian companies tend to reduce

    investment in this area. If the Government were to offer fiscal incentives to Russian companies that

    modernize their processes and invest more in technology and R&D, this would help to increase internal

    demand and boost Russias service sector.

    Russia retains the legacy of the vast human capital developed during the Soviet era, especially in its

    world-class science programs. However, these science programs have not focused on the marketability

    of their research. Instead, highly skilled students have tended to leave Russia and seek their fortune in

    world-renowned technology locations such as Silicon Valley in the US. In particular, many computerscience graduates leave Russia to pursue economic opportunities elsewhere.

    Investment in infrastructure will help Russia to create innovative product. Onerous regulations,

    administrative barriers and lack of transparency limit Russias attractiveness and deter many potential

    investors from investing in its service sector. Larger companies have been willing to invest in working

    through the Russian bureaucracy; but many smaller, and often highly innovative, companies do not have

    the resources to deal with the lengthy process of investing in Russia and will simply look elsewhere.

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    The Russian logistics market is characterized by a lack of competition, little transparency and limited

    logistics know-how. Many companies have high storage and transport costs.

    Reforms

    Russia needs to harmonize its economy, continuing to maintain its pre-eminence in natural resource

    extraction and its strength in industrial production, at the same time, developing its capacity as a

    knowledge-based economy with a strong service sector. If the Government were to offer fiscal

    incentives to Russian companies that modernize their processes and invest more in technology and

    R&D, this would help to increase internal demand and boostRussias service sector

    Russia has the capacity to be a world leader in innovation; it can achieve this by encouraging its highly

    trained scientists to develop the companies of tomorrow. Building on the potential of high tech clusters

    such as Skolkovo, Russia could expand the model across the country, drawing inspiration from the

    innovation development pioneered by other countries. Russia could develop its economy via increased

    internal consumption, the use of high tech clusters to develop innovation, as well as encouragement for

    businesses to modernize, for instance, by adopting the new technology solutions that would be

    developed in the clusters. Attracting business knowledge and investment to finance these clusters is one

    possible means of supporting Russias innovation and service sector development Russia needs to

    nurture its internal creative capital and support its scientists through the effective marketing of their

    inventions.

    Investment in infrastructure will help Russia to create innovative products. Specifically, the

    establishment of more high tech clusters like Skolkovo will develop the critical mass that is necessary to

    support innovation and retain scientists. Russia needs to demonstrate that it has a credible innovation

    policy and that it is capable of developing enough technology centers across the country to boost the

    sector.

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    In the logistics sector, the government should allow more companies to invest and thus create a more

    competitive environment, as a result of which the logistics cost will come down.

    Russia needs to continue reforming its economy and simplifying the regulation for new investors who

    want to enter the market. Greater access to the Russian economy will encourage more companies to

    benefit from its rich human capital and profit from the emerging consumer marketplace. With regardsto this, it can set up an organization on the lines of the invest in France agency, which can aid investors

    invest in Russia and can act as a one-window interface.

    Proposed changes to the Russian Brand to attract students from

    emerging economies to continue their higher education in Russia.

    Security structures of the country should be improved:

    There are security structures in place where foreign students are studying. In case of any problems,

    these structures should respond immediately. Rather, they should make an effort to explain to students

    at the outset what is done and what isnt in Russia, what is recommended and what isnt. There were

    constant terrible fires in student dorms several years ago. The students should be explained the possible

    consequences of a careless attitude toward fire rules, be it an iron that is left on or a cigarette that is not

    put out. Trainings should be conducted and strict disciplinary action against violators, especially smokers

    and students who misbehave in public places should be taken. All this concerns Russian and foreign

    students alike. They are all young, and if they are living in a dorm, they are cut off from their family and

    not insured against making mistakes. Still they know very well that the strict rules are in place for their

    own good and safety.

    Should continue attracting students by subsidizing fees:

    The study of foreign students at Russian state universities is subsidized by the Russian government by80-90%. The foreign student pays for his tuition partially - 10-20% of actual cost of education. Average

    tuition fees per academic year amount to $3,000 $5,000 depending on the specialty, university,

    language of instruction and city. Average accommodation fees at university hostel amount to $50-150

    per month, the cost of life and health insurance is $100-160 per year. Monthly expenses for meals

    amount to $150-200 on an average. Eventually average annual expenses of a student for tuition,

    accommodation, insurance and meals in Russia amount to $6,000-7,000. This is precisely why higher

    education in Russia is affordable for many young people from around the globe. Due to the conditions

    provided by the Russian government tens of thousands of foreign students have the possibility to get

    qualified in Russian higher education at affordable prices in more than 500 medical, engineering,

    technical specialties and the humanities.

    Invest more money in universities and modernize them:

    Money should be aimed at modernizing the entire network of higher education institutions in Russia, to

    make it so that the honorable title of university, academy or institute indeed mean in practice modern

    quality and ample education, contemporary education. The government should increase the higher

    education budget expenditure

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    Leading Higher Education Institutes should unite together to create higher and innovative standards

    of education:

    Alliances of universities can create unique university with ultramodern campus. The new combination

    campus can house multimedia and interactive classrooms, research laboratories, comfortable

    dormitories, stadiums, swimming pools. Other facilities can include conference and exhibition halls, anultramodern medical clinic, research laboratories. It should be made to become the venue of

    collaboration and mutual attraction for talented youth and scholars of all over the world.

    Institutes should be converted into an exciting city:

    Campuses should be perfected in balancing between big-city opportunities and small-town livability. In

    big cities, you can eat your favorite international cuisine, volunteer for nonprofits, discover new

    musicians and comedians, explore 30 miles of trails, and unwind at different places of the country.

    Inside the campus, college should have everything like theater, which hosts everything from film

    festivals to big-name musicians. It can be a arts and cultural hub and offer amazing cultural atmosphere.

    The staff, students, and faculty should be able to experience a vibrant, active community that benefits

    from the metropolitan qualities of a large city and the easy pace of a small town.

    Should be able to provide a ticket to the world:

    International experiences are fascinating windows into other people, cultures, and ideas. They also

    teach you a lot about yourself. These experiences should challenge thousands of students to consider

    their values, their culture, and their place in the world.

    Should have high credential standards and evaluation processes:

    To attract a large no. of foreign students, colleges should take charge of analysis and evaluation of

    foreign credentials, as well as transfer of the credits earned in other countries. For this the collegesshould have specialized Credential Analysts. Every credential analyst should a highly-qualified specialist

    responsible for certain countries. Applicants should not be made to pay any extra fee for credential

    evaluation.

    Scholarships should be offered and sponsored students

    Students should be offered financial aid to help them and their families pay for college. Financial aid

    should be typically awarded based on academic merit or financial need.

    Financial aid can be offered in various forms like:

    - Grants and scholarships, which do not have to be repaid

    - Loans, which have to be repaid

    - Work-study, which provides aid in exchange for work, usually in the form of campus-based

    employment.

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    Housing and Dining facilities should be enhanced:

    Moving to college is exciting, but it is natural to be a little nervous, hence campuses should become

    students home away from home, helping them thrive in their studies beyond. Campuses should be able

    to offer lots of housing options so everyone can find a place to live thats just right for him, and any

    student will have plenty of people to turn to for guidance.

    Campuses should be able to manage several on-campus apartment complexes that are designed for

    sophomores, juniors, seniors, graduate students, and students with families and children.

    Colleges mess should have extensive dining service which offers something for everyonevegetarians,

    students observing religious traditions, meat lovers, and carb countersand the flexibility to eat at any

    dining location on campus, including cafeterias, food courts, cafs, coffee shops, convenience stores,

    and kiosks.

    Should provide ways to get involved and place to shine:

    Universities should give the students chance to discover their talents in art, sports, etc. by organizing

    contests and competitions for all volunteers and promote these activities region-widely, nation-widely.Universities should provide with things you love and discover new interests. One should never have

    trouble finding ways to get involved. Students should be offered many options, from interesting

    electives to student organizations to philanthropic activities anything like.

    Russian Tourism A Synopsis

    Problems in Russian tourism

    Russia has a very thin network of roads and railways due to its geographical and climatic conditions.

    Major cities are well connected, but the forested and snowy region which has a lot of tourist potential,are not properly connected. In addition to this the road accidents in Russia is also quite high. There is

    also a high level ofcrime in Russia, which creates a sense of insecurity in the minds of tourists. It has

    been noted at times that the police is not very helpful to tourists and have been involved in harassing

    them.

    There has been hardly any initiative taken at the governmental level to transform tourism as a lucrative

    business. The World Economic Forum says tourism is the "122nd most important" issue for the

    government. Russia ranks 91st in spending on tourism, falling way behind Gambia, Cambodia, Paraguay

    and Tunisia which are on top of the list. Russia spends about 0.6 euro to attract one tourist, while the

    world's average stands at six Euros, said Yury Bazrykin, vice president of the Russian Union of Travel

    Industry.

    Russia is also very expensive. Moscow remains one of the most expensive cities for accommodation not

    only in Europe but also in the world. The annual average room rate in Moscow hotels is approximately

    $237, while in Paris it is about $230, in London $216, in Berlin $189 and in Prague $141, said the Knight

    Frank real estate company in a study. Foreigners also often have to pay more than Russians for

    entertainment. The Tretyakov Gallery in Moscow, for instance, charges 180 roubles for an adult ticket

    from Russians and twice as much from foreigners, despite a law passed in the 1990s banning differential

    pricing for foreigners.

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    Reforms required in the tourism sector

    The government needs to develop a good network of railways and roads around various high-potential

    tourist sites. It also needs to start transportation services focussing on tourism.

    New tourist packages can be developed apart from the usual Golden ring, river cruises in Volga, imperial

    tour, etc. They can come out with packages like The communism tour (tour showing important places

    of revolution, native places of various stalwarts, etc.), Siberian tour, wildlife tour (touring through the

    various forests and natural wonders of Russia). It should also develop more resorts in places like Ladoga

    lake, Onega lake, Smolensk, etc., apart from usual places like Sophi and St. Petersburg.

    The tourism department should propagate Russia through various media and run a media campaign on

    the lines ofIncredible India and Malaysia-truly asia. It can also organise various festivals like Good Friday

    at St. Petersburg and Moscow shopping festival on the lines of Dubai shopping festival and Hong Kong

    shopping festival. It can sponsor shows on various TV channels, or even movies, which showcase Russia

    as a beautiful tourist destination.

    The local tourism authorities should be educated about how to behave with a tourist and how importantis this industry. In addition to this there needs to be hotels and restaurants in Moscow and elsewhere

    catering to tourists of a broader economic class and should provide variety.

    The upcoming opportunity Olympic Games 2014

    The Olympics have always been a symbol of renewal, peace and collaboration and for many countries

    and cities, hosting has turned into a means of rediscovering themselves, pumping up their economy and

    essentially, redefining their brand.

    As the Interbrand website notes, Sochi.ru 2014 is the first ever Olympic Games emblem that forms aweb address. The emphasis on the future is already evident here. They are branding this as a new era in

    Olympic Games, complete with live streaming, PDAs, mobile browsing and television. They are

    introducing a new generation of athletes and viewers to the Black Sea bordering city of Sochi and to the

    forward thinking brand of the Russian nation. The .ru component is Russias web domain address and

    signifies that Sochi 2014 is an Olympic Winter Games hosted by a whole nation.

    The next emphasis on the future is through the tagline of the Sochi 2014 games: Gateway to the

    Future. The Russian nation through these words, promises the most innovative and inspirational

    Olympic Games ever staged. which is a branding effort that proves their dedication and commitment to

    this idea.

    It is the gateway for the world to discover Russias passion, innovation and excellence through hostingthe 2014 Olympic Winter Games. It is about doing everything possible to inspire youth worldwide

    through Olympic sport to enjoy healthier, more active lives, says Dmitry Chernyshenko, President and

    CEO of Sochi 2014.

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    Nation branding in our opinion requires a combination of political and marketing strategies. The Sochi

    brand certainly doesnt forget that. In their brand site, they write If every Russian embraces change by

    first looking at how to better themselves, the Olympic Games can become the catalyst for positive

    change in our cities and the inspiration for our people. We can improve attitudes in Russia towards

    people living with perceived disabilities; we need healthier children and new, modern infrastructure;

    and we need the positive change that the Games can bring forward. These words show just how clearlythey understand the need for this opportunity.

    Group Members:Ankita Poddar

    Ankit Khandhar

    Palak Khandwala

    Sagar Gandhi

    Sagar Mehta

    Saugat Das

    Vrushank Shah