applicazioni m. bus. sap

7/30/2019 Applicazioni m. Bus. Sap

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Discussion Topics

The Future of Wireless

Wireless vs. Mobile

WAP vs. SMS

mySAP.com Mobile Business

Wireless SAP Event Notification


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Analyst Predictions for Wireless

TechnologyConvergence of wireless data and computing will lead

to significant innovations in pervasive computing.Worldwide mobile subscribers will grow from 395million to over 1 billion in 2005 (IDC)

According to Gartner:2004, nearly 800 million peoplewill use mobile devices, forcing at least half of Fortune2000 companies to support wireless systems

IDC predicts the worldwide market in 2004 for B2Band B2C e-commerce will total $3.1 trillion , up from$350.4 billion last year.

By 2003, it is anticipated that the United States will beintroducing 3G (Third-generation technology).

Beyond 2005, the majority of data traffic will remain tobe Short Message Service (SMS) which until now ismainly used for messaging between individuals(Yankee Group, Europe)


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Wireless vs. Mobile
http://www.palm.com/products/palmm505/


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SMS vs. WAP

SMS (Short MessagingService)Similar to paging, SMS is aservice for sending short textmessages to mobile phones.

Messages must be no longer

than 160 alpha-numericcharacters and contain noimages or graphics.

WAP (Wireless ApplicationProtocol)WAP is a secure specification thatallows users to access informationinstantly via handheld devices such asmobile phones, pagers, two-way radios,

smartphones and communicators.WAPs that use displays and access theInternet run what are calledmicrobrowsers--browsers with small filesizes that can accommodate the lowmemory constraints of handheld devicesand the the low-bandwidth constraints of

a wireless-handheld network.Because WAP is fairly new, it is not aformal standard yet. It is still an initiativethat was started by Unwired Planet,

Motorola, Nokia, and Ericsson.


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Mobile Business

Mobile Customer RelationshipManagement

Mobile Business IntelligenceTravel Management

Mobile Quality Management

Mobile Procurement

Mobile Supply Chain ManagementUtilities Meter Reading

Mobile Time & Expenses

Mobile SAP Business Applications


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SAP CRM Handheld Sales

Functions

CRM Handheld Sales Functions

Business Partner Management

Activity Management

Opportunity Management

Sales Order & Quotation

ManagementCross-Selling

CRM Handheld ServiceFunctions

Assignment Management

Attendance ManagementAssignment Confirmation


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Infrastructure Supporting CRM

Handheld Devices


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Mobile SAP Business Intelligence


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Mobile Supply Chain

Management

Confirm deliveries by scanningbarcodes on incoming pallets

Receive instructions on where to storegoods

Check warehouse inventoriesScan goods as they're loaded ontrucks

Get on-the-spot printouts of freight

documentation


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Mobile Supply Chain Management

WirelessNetworkSAPEnterprise

SAPconsole

SCM

CRM

Non-SAP

Applications

LogisticsFacility


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MySAP Mobile Time & Expenses

Key functionality: Time sheets

The mobile time sheet communicates with theCross-Application Time Sheet (CATS) in yourmain SAP system. Information transfers easilyfrom one system to the other.

Employees just point and click to enter, copy,change, and delete time-sheet items.

Data entry fields can be customized forvarious employee profiles to optimize dataentry for various roles and individuals.

Detailed, long text descriptions of activitiescan be entered offline to enable betterunderstanding of projects and billing.

Each employee can save a preliminaryversion of time data in the main SAP systemto serve as a backup (for use in the event alaptop is lost, for example). Follow-onbusiness processes such as approval andbilling are triggered when the employeereleases a final version of this data.

Mobile employees are kept informed of thestatus of time data sent for approval. Thisenables them to react quickly to changingsituations.

Key functions: Travel expensesThe system displays the employee's trip list andthe status of each trip (draft synchronized,approved, or paid).Users can create new trips, copy existing trips, andassign individual receipts to each trip.Costs can be distributed to different accountingobjects, such as projects and orders.

Data validation and plausibility checks can beperformed offline.Errors detected during synchronization arereported on the employee's mobile device,enabling immediate correction.Tracking of exact reimbursement amounts enablesbetter control of employee expenses.

An expenses summary sheet can be printed out

for the employee's records or for administrationpurposes.Customized employee profiles allow rapid accessto personalized and role-based information.Standard customizing allows support for local andregional differences, such as country-specificversions and languages.


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MySAP Mobile Time & Expenses


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Proactive, two-way dialogue, direct with enterprise

systems

Context-sensitive response-options allow users totake action, without logging-on or querying for info

Extends decision-making capabilities to mobile users

anywhereDecreases latency, accelerates business processes,frictionless communication workflow

Added-value to existing ERP investments

Leverages existing 2G communication modalities (e.g.SMS, Voice,), as well as future technologies (2.5G,3G)

Wireless SAP Event Notification


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mySAPEnterprise

Non-SAPApplications

EventScenarios

Messaging Server

Conditional

NotificationScenarios

MessageBodyScenariosRecipientRoutingScenarios

ResponseOptionsScenarios

Interactive Message(IVR, SMS, HTTP,WAP, Fax, XML,

email)

Response Options

Press 1 Press 2 Press 3 Press 4

Wireless SAP

Event Notification

1. Events from any source can initiate adirect two-way dialogue betweenmobile users and corporate systems.

2. Allows individuals to engage inremote decision-making based onreal-time data, without logging-onor querying for information.

3. Conditions for notification, response,and message-routing span multiple,sources of disparate corporate data


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Wireless

The Possibilities are Endless.

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