veille sur les nouveaux usages participatifs numériques

44
!" $%&' ("&)* +& ,-.'-"//* 01%&&.2"3%.& 040%4 5 (" 04/.)-"3%* (.)"(* *3 &+/4-%6+* 0* 7898 5 7897: ;&&.2"3%.&< 0*/.)-"=;> " ,.+- .?@*)3%A 0* A"%-* 4/*-'*- 0* &.+2*((*< ).&0%3%.&< 0B*C*-)%)* 0* (" 04/.)-"3%* (.)"(* ,"- (" /%<* *& 2"(*+- 0*< ")3*+-<D 0*< *C,4-%/*&3"3%.&< *3 0*< -4"(%<"3%.&< *& <B",,+E"&3 <+- (* &+/4-%6+*: ǯơ ("?.-"3.%-*< 0B+<"'*< %&&.2"&3<: !" )./?%&"%<.& 0* (B"3*(%*- *3 0+ ("?.-"3.%-* *<3 +& A")3*+- 0B4/*-'*&)* 0* ,-"3%6+*< ).&)-F3*< %<<+*< 0+ 3*--"%& 3.+3 *& *C,4-%/*&3"&3 0* &.+2*((*< A.-/*< 0B%&&.2"3%.&: !"#$%#& $!()&!")%&# *+,-!.#- %//)0!/"- *# $! *12)3&!"%# $)3!$# 4//)0!"%)/- 5#2)3&!647 ,/ 8&).&!22# *# $! 94:; !"#$%&' )*#%+,' -. /0 !"#$%&' )*#%+,' -. /1 23 % 4,&+&% -% 5,+&$ !""#$%&!#"' ()*#+,%-./

Upload: edemocratic

Post on 21-Jun-2015

2.215 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: Veille sur les nouveaux usages participatifs numériques

!"#$%&'#("&)*#+&#,-.'-"//*#01%&&.2"3%.&#040%4#5#

("#04/.)-"3%*#(.)"(*#*3#&+/4-%6+*#0*#7898#5#7897:#

;&&.2"3%.&<#0*/.)-"=;>#"#,.+-#.?@*)3%A#0*#A"%-*#4/*-'*-#

0*#&.+2*((*<#).&0%3%.&<#0B*C*-)%)*#0*#("#04/.)-"3%*#(.)"(*#

,"-#("#/%<*#*&#2"(*+-#0*<#")3*+-<D#0*<#*C,4-%/*&3"3%.&<#*3#

0*<#-4"(%<"3%.&<#*&#<B",,+E"&3#<+-#(*#&+/4-%6+*:

("?.-"3.%-*<#0B+<"'*<#%&&.2"&3<:#!"#)./?%&"%<.&#0*#

(B"3*(%*-#*3#0+#("?.-"3.%-*#*<3#+&#A")3*+-#0B4/*-'*&)*#

0*#,-"3%6+*<#).&)-F3*<#%<<+*<#0+#3*--"%&#3.+3#*&#

*C,4-%/*&3"&3#0*#&.+2*((*<#A.-/*<#0B%&&.2"3%.&:#

!"#$%#&'$!()&!")%&#'*+,-!.#-'%//)0!/"-'*#'$!'*12)3&!"%#'$)3!$#

4//)0!"%)/-'5#2)3&!647

,/'8&).&!22#'*#'$!'94:;

!"#$%&'()*#%+,'(-. /0

!"#$%&'()*#%+,'(-. /1

23%4,&+&%(-%(5,+&$

!""#$%&!#"'()*#+,%-./

Page 2: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+< ).&3")3

<#'=)/3"%)//#2#/"

!1.?@*)3%A#0+#,-.@*3D#%&%3%4#,"-#("#-4'%.&#;(*#0*#$-"&)*D#*<3#(B"/4(%.-"3%.&#0*<#).&0%3%.&<#01*C*-)%)*#0*#("#04/.)-"3%*#(.)"(*#,"-#("#/%<*#*&#2"(*+-#0*<#")3*+-<D#0*#(*+-<#-4"(%<"3%.&<#*3#(1*C,4-%/*&3"3%.&:#!*<#04,"-3*/*&3<#0*#("#H*%&*#H"%&3#I*&%<D#(*#J"(#0*#K"-&*#*3#("#K"%-%*#0*#L"-%<#).&<3%3+*&3#(*#,4-%/F3-*#*C,4-%/*&3"(#0+#,-.@*3:

!*<#"C*<#0*#3-"2"%(#

####M#042*(.,,*-#(*#-*,4-"'*#0*<#,-"3%6+*<#*3#/43N.0*<#0*<#")3*+-<#0*#3*--"%&D####M#A")%(%3*-#(*<#4)N"&'*<#0*#<"2.%-<#*&3-*#")3*+-<D####M#"))./,"'&*-#(*<#")3*+-<#0"&<#(1*C,4-%/*&3"3%.&#0*#A.-/*<#0*#).(("?.-"3%.&:

!*#,-.@*3#<1"-3%)+(*#"+3.+-#0*#3-.%<#'-"&0<#3NF/*<#O#("#04/.)-"3%*#(.)"(*D#(*#&+/4-%6+*#*3#(1%&&.2"3%.&#01+<"'*#P0*<%'&Q:#>*<#3NF/*<#)-.%<4<#<.+<#A.-/*#0*#?%&R/*<#P04/.)-"3%*#(.)"(*#*3#&+/4-%6+*#S#%&&.2"3%.&#01+<"'*#*3#04/.)-"3%*#(.)"(*S#%&&.2"3%.&#01+<"'*#*3#&+/4-%6+*Q#).&<3%3+*&3#("#?"<*#01+&*#&.+2*((*#",,-.)N*#/43N.0.(.'%6+*#0*<#).&0%3%.&<#01*C*-)%)*#0*#("#04/.)-"3%*#(.)"(*#*&#/*33"&3#"+#)*&3-*#(1%&&.2"3%.&#01+<"'*T0*<%'&#0*#<*-2%)*<:

I*&%<#L"&<+#O#########

$"?%*&&*#U+%?4##O##

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

!""#$%&!#"'-./

Page 3: Veille sur les nouveaux usages participatifs numériques

V#(1N*+-*#0+#W*?7:8D#(*<#).((*)3%2%34<#3*--%3.-%"(*<#

<1%&3*--.'*&3#<+-#("#/"&%F-*#0.&3#*((*<#,*+2*&3#3%-*-#,"-3%#

0*#)*#&.+2*"+#/.0*#0*#).//+&%)"3%.&#0"&<##(1%/,(%)"3%.&#

0*<#<*-2%)*<D#0*<#4(+<#*3#0*<#)%3.E*&<:

!.-<#0*#&.3-*#2*%((*D#&.+<#"2.&<#&.34#6+*#(*<#*C,4-%*&)*<#

(%4*<#"+#&+/4-%6+*#"+#&%2*"+#04,"-3*/*&3"(#*C%<3*&3#/"%<#

-*<3*&3#*&).-*#/"-'%&"(*<#0"&<#("#,N"<*#01",,-.,-%"3%.&#

,"-#(*<#)%3.E*&<D#(*<#4(+<#*3#(*<#"'*&3<:#V2*)#(*<#&.+2*"+C#

+<"'*<D#(*#&+/4-%6+*#-*<3*#+&#A")3*+-#0*#042*(.,,*/*&3#

0*#("#,"-3%)%,"3%.&#5#(B4)N*((*#04,"-3*/*&3"(*#*&#

(1*&2%<"'*"&3#<.+<#0*+C#"&'(*<#(*#/*0%"#*3#(B.+3%(:

>#%$$#'-,&'$#-'/),0#!,?',-!.#-'*#'$!'*12)3&!"%#

,/'*)3,2#/"'4//)0!"%)/-'5#2)3&!647

!"#$%&'()*#%+,'(-. /0

!"#$%&'()*#%+,'(-. /1

23%4,&+&%(-%(5,+&$

!""#$%&!#"'()*#+,%-./

Page 4: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+< ).&3")3

!""#$%&!#"'-./

!"#,-.?(4/"3%6+*#")3+*((*#0*<#).((*)3%X2%34<#*<3#0*#042*(.,,*-#("#,"-3%)%,"3%.&#0*<#)%3.E*&<:#!*<#&.+2*"+C#+<"'*<#(%4<#"+#&+/4-%6+*#",,.-3*&3#+&#0*<#4(4/*&3<#0*#-4,.&<*:#;(<##A"2.-%<*&3#(B*X%&)(+<%.&#0*#,*-<.&&*<#*C)(+*<#0+#A"%3#01+&#/"&6+*#0*#0%<,.&%?%(%34#*3#("#/%<*#*&#,(")*#01")X

,-%<*#*&#)N"-'*#0*#,*-<.&&*<#*C)(+*<#,"-#("#A-")3+-*#&+/4-%6+*:

!.-<#0*#&.3-*#2*%((*#&.+<#"2.&<#-*(*24#("#,"-3%)+("-%34#0*#)N"6+*#).((*)3%2%34T3*--%X3.%-*#0"&<#<.&#-",,.-3#"+C#)%3.E*&<#P/+X&%)%,"(%34D#04,"-3*/*&3D#-4'%.&D#&"3%.&Q:#!14)N*((*#04,"-3*/*&3"(*#*<3#)./,(*C*#0+#A"%3#0*#<.&#,.<%3%.&&*/*&3#*3#0*#<.&#-R(*#*&3-*#(*<#/+&%)%,"(%34<#*3#(*<#-4'%.&<:

L("&#0+#0.)+/*&3#0*#2*%((*O

9T#@,'/%0#!,'/!"%)/!$D#(*<#*C,4-%*&)*<#-4+<<%*<#0"&<#(*<#04,"-3*/*&3<#*3#"+#&%2*"+#/+&%)%,"(

7T#@,'/%0#!,'%/"#&/!"%)/!$D#(*<#*C,4X-%*&)*<#-4+<<%*<#0"&<#0*<#).((*)3%2%34<

YT#5#-'#?81&%#/3#-'&1,--%#-#<+-#0*<#0./"%&*<#3-"&<,.<"?(*<#"+#<*%&#0*<#).&<*%(<#'4&4-"+C

I*&%<#L"&<+#O#########

$"?%*&&*#U+%?4##O##

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

)-40

%3<#,N

.3.'

-",N

%6+*

<O#A.

3.(%"

)-40

%3<O#W

WW:*0%"(.'

.<:'-

)-40

%3<O#N33,OTTW

WW:/

%&+*

*<3%:**TZ(&'

[*&

Page 5: Veille sur les nouveaux usages participatifs numériques

!"#).//+&"+34#0*#).//+&*<#0*#("#=N%4-")N*#01V+/"(*#

*C,4-%/*&3*#0"&<#<*<#<"((*<#\#L%)"-0%*#*&#!%'&*#]#PLG!Q#

+&#<E<3F/*#0*#\#U+%)N*3#2%-3+*(#%&3*-")3%A#]#,*-/*33"&3#

0*#3-"&<A.-/*-#)*<#*<,")*<#*&#24-%3"?(*<#^*("%<#H*-2%)*<#

L+?(%)<:#!*#0%<,.<%3%A#*<3#04,(.E4#<+-#(*<#3*--%3.%-*<#0*#("#

>.//+&"+34#0*#>.//+&*<#0*#("#=N%4-")N*#01V+/"(*#

*3#0*#("#>.//+&"+34#0*#>.//+&*<#0*#("#^4'%.&#0*#

U+%<*:#

$A!33B-'!,?'-#&0%3#-'8,($%3-'8),&'$#-'3%")C#/-'1$)%./1-'*A%/"#&/#

%&%3%"3*+-

).//+&*<

+3%(%<"3*+-<

<#'.,%3D#"'0%&",#$'%/"#&!3"%=

7)22,/!,"1'*#'3)22,/#-'*#'$!'6D%1&!3D#'*A@,2!$#'

)%3.E*&<

.?@*)3%A<

0%<)+<<%.&

3*)N&.(.'%*<

<%3*#W*?

!!!"

3*)N&.(.'%*<

2%<%.X).&A4-*&)*

Page 6: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

0*<%'&#O#^.?%&#0*#K.+-"3!""#$%&!#"'()*

N33,OTTWWW:.3*&:A-T<,%,:,N,Z"-3%)(*_9`9

N33,OTTWWW:3N%*-")N*X"+/"(*:A-T))3"T<,%,:

,N,Z"-3%)(*997

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

!*#<E<3F/*#,*-/*3#"+C#N"?%3"&3<#0*<#a.&*<#-+-"(*<#0*#0%<,.<*-#0*<#/b/*<#<*-2%)*<#6+*#(*<#)%3"0%&<#<"&<#"2.%-#,.+-#"+3"&3#5#,"-).+-%-#0*<#0%a"%&*<#0*#c%(./F3-*<:#U-d)*#5#(1+3%(%<"3%.&#0*#W*?)"/<#*3#0*#(.'%)%*(<#"0",34<D#(*<#+3%(%<"3*+-<#,*+2*&3#b3-*#/%<#*&#-*("3%.&#5#0%<3"&)*#"2*)#(*<#).&<*%((*-<#0*<#<*-2%)*<#,+?(%)<D#(*+-#,"-(*-#*3#4)N"&'*-#0*<#0.)+/*&3<D#).//*#*&#A")*X5XA")*:

!*#0%<,.<%3%A#\#U+%)N*3#2%-3+*(#%&3*-")3%A#]#"#,.+-#.?@*)3%A#0*#<*&<%?%(%<*-#"+C#=;>#(*<#N"?%3"&3<#&1"E"&3#@"/"%<#)R3.E4#(*<#&.+2*((*<#3*)N&.(.'%*<#*3#;&3*-&*3:#>*-3"%&<#,%)"-0<#<.&3#*&).-*#)-"%&3%A<#5#(e4'"-0#0*<#.-0%&"3*+-<D#-43%)*&3<#5#(1%04*#01+3%(%<*-#(*<#=;>:#f-#(*#\#U+%)N*3#

0*#<*-2%)*<#6+*#(*<#'+%)N*3<#,NE<%6+*<#0*<#.-'"&%</*<#0*#<*-2%)*<#,+?(%)<:#;(#*<3#<%/,(*#01+3%(%<"3%.&D#,-.)N*#0*#<%3+"3%.&<#-4*((*<D#24)+*<#*&#,-4<*&3%*(:#V%&<%D#(*#0%<,.<%3%A#\#U+%)N*3#2%-3+*(#%&3*-")3%A#]#,*-/*3#0*#04<")-"(%<*-#(*<#&.+2*((*<#3*)N&.(.'%*<:

#$$%&

)-40

%3<O#N33,OTTW

WW:,%)"-0%*:A-TU+%)N

*3XJ%-3+*(X;&

3*-")3%AZ3E,*

g2%0*.

[-*"

(h0*

?%3[N"

+3

Page 7: Veille sur les nouveaux usages participatifs numériques

!"#2%((*#0*#i.-0*"+C#<.+N"%3*#-*)+*%((%-#(*<#"2%<##

0*<#@*+&*<#?.-0*("%<#,.+-#4("?.-*-#+&#,-.@*3#@*+&*<<*##

*&#"046+"3%.&#"2*)#(*+-<#"33*&3*<#*3#(*+-<#*&2%*<:#

P2.3*#,"-#</<#<+-#+&*#0+-4*#(%/%34*Q#5#(1.))"<%.&##

01+&#).&)*-3#0*#N%,XN.,:#!*<#9j#")3%.&<#,-%.-%3"%-*<#

#

0*#i.-0*"+C#("#2%*#0*<#@*+&*<#?.-0*("%<#0"&<#3.+<#

(*<#0./"%&*<#P(.'*/*&3D#<"&34D#40+)"3%.&kQ:

,/'),"%$'*#'*12)3&!"%#'8!&"%3%8!"%0#'!*!8"1'!,?'E#,/#-

%&%3%"3*+-

).//+&*

+3%(%<"3*+-<

@*+&*<

.?@*)3%A<

,"-3%)%,"3%.&

7)/-#%$'*#-'E#,/#-'*#'F)&*#!,?''

</< -4<*"+C#<.)%"+C -*&).&3-*<

>%$$#'*#'F)&*#!,?

3*)N&.(.'%*< 3*)N&.(.'%*< 3*)N&.(.'%*<

)-40%3<#,N.3.'-",N%6+*<O#A.3.(%"

Page 8: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

0*<%'&#O#^.?%&#0*#K.+-"3!""#$%&!#"'()*

WWW:)%3*0%'%3"(*:?.-0*"+C:A-

A"%<3"2%((*:?.-0*"+C:A-

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

!*#).&<*%(#0*<#l*+&*<##0*#i.-0*"+C##

,-%.-%3"%-*<#).&)*-&"&3#("#2%*#0*<#@*+&*<#?.-0*("%<#0"&<#3.+<#(*<#0./"%&*<:#!*<#@*+&*<#?.-0*("%<#.&3#434#%&2%34<#5#2.3*-#5#(1.))"<%.&#01+&#).&)*-3##0*#N%,XN.,:#I+-"&3#("#/"&%A*<3"3%.&D#0*<#,-.<,*)3+<#0%<3-%?+4<#<+-#,(")*#.&3#-*&0+#,+?(%)#(*<#9j#,-.,.<%3%.&<##*3#04)-%2"%*&3#(*#/.0*#.,4-"3.%-*##0+#2.3*:#!*<#2.3*<#<*#A"%<"%*&3##,"-#(1*&2.%#01+&#<%/,(*#</<D##

@*+&*<#.&3#-4,.&0+#,-4<*&3<#"+#,-*/%*-#

!1.,4-"3%.&#"#434#,-.(.&'4*#<+-#(*#<%3*#%&3*-&*3#<%3*#A"%<3"2%((*:?.-0*"+C:A-##*3#<+-#+&*#,"'*#A")*?..c#040%4*#0+-"&3#9m#@.+-<:#V+#3.3"(D#9j88#2.34<#.&#434#*&-*'%<3-4<:#I*--%F-*#)*33*#%&%3%"3%2*#"-3%<3%6+*##<*#)")N*#*&#-4"(%34#3.+3#+&#,-.)*<<+<#,.+-#%&)%3*-#(*<#@*+&*<#5#,-*&0-*##+&*#,"-3#")3%2*#0"&<#(*<#")3%.&<#,.(%3%6+*<#0*#("#2%((*#.+#3.+3#0+#/.%&<##5#<1E#%&34-*<<*-:

#&%&

)-40

%3<#,N

.3.'

-",N

%6+*

<O#A.

3.(%"

Page 9: Veille sur les nouveaux usages participatifs numériques

!*#).&<*%(#'4&4-"(#0*#(Bf%<*#Pn8Q#"#("&)4##*&#/"-<#7898##

+&#&.+2*"+#<%3*#%&3*-&*3D#N33,OTTWWW:.%<*:A-TD#6+%#%&3F'-*#

+&#-4<*"+#<.)%"(#0*#,-.C%/%34D#-4<*-24#"+C#;<"-%*&<:#

#

+&#,"-3"'*#0*<#%&A.-/"3%.&<#*3#0*<#(%*&<:##

!*#04,"-3*/*&3#0*#(1f%<*#*<3#(*#,-*/%*-#04,"-3*/*&3##

"#)-44#<.&#,-.,-*#-4<*"+#<.)%"(D#042*(.,,4##

<+-#0+#(.'%)%*(#(%?-*:

,/'01&%"!($#'),"%$'*+%/=)&2!"%)/''

%&%3%"3*+-

04,"-3*/*&3

+3%(%<"3*+-<

)%3.E*&<

.?@*)3%A<

0%<)+<<%.&

7&1!"%)/'*+,/'&1-#!,'-)3%!$'*#'8&)?%2%"1

-4<*"+C#<.)%"+C

7;'*#'$+G%-#

3*)N&.(.'%*<

Page 10: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

0*<%'&#O#^.?%&#0*#K.+-"3!""#$%&!#"'()*

N33,OTTWWW:.%<*:A-T

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

!*#^4<*"+#f%<*#*<3#+&#0%<,.<%3%A#0#*#0%"(.'+*#/+(3%X")3*+-<#P4(+<D#)%3.E*&<D#"'*&3<D#"<<.)%"3%.&Q:#!"#,.<<%?%(%34#*<3#

#0*<#'-.+,*<#,+?(%)<#.+#,-%24<D#0B%&2%3*-#0*<#"/%<D#0*#)-4*-#*3#%&2%3*-##5#0*<#42F&*/*&3<#0*#3.+3*#&"3+-*:#

0*#,"-3"'*#0B%&A.-/"3%.&D#0*#(%*&<D#0*#,N.3.<#*3#0*#2%04.<:#H.&#"/?%3%.&#*<3#<+-3.+3#0*#A")%(%3*-#(*#0%"(.'+*##*3#(B4)N"&'*#0*#<*-2%)*<#*&3-*##(*<#N"?%3"&3<#*3#(*#).&<*%(#'4&4-"(#'-d)*#5#("#)-4"3%.&#0*#'-.+,*<##*3#0B424&*/*&3<:

!*#-4<*"+#,*-/*3#"+<<%#0*#/*33-*##*&#-*("3%.&#(*<#4(+<#0*<#n`Y#).//+&*<#"2*)#(*<#"'*&3<#0+#04,"-3*/*&3##*3#(*+-#,-.,.<*#0*<#4)N"&'*<#2%-3+*(<#"2*)#0*<#*C,*-3<#<+-#(*<#3N4/"3%6+*<#3*--%3.-%"(*<:

>*#-4<*"+#<.)%"(#0*#,-.C%/%34#*<3#).&&*)34#"2*)#A")*?..cD#,-*/%*-#-4<*"+#<.)%"(:#>*33*#).&&*C%.&#,*-/*3#0*#A")%(%3*-#(*<#%&<)-%,3%.&<:#V#)*#@.+-D##9jj#;<"-%*&<#<*#<.&3#%&<)-%3<:#

)-40

%3<#O#N

33,OTTW

WW:.%<*:A-T

#$%&

Page 11: Veille sur les nouveaux usages participatifs numériques

,.<<%?%(%34#"+C#L"-%<%*&<#01%&3*-,*((*-D#,"-#(*#?%"%<##

0*#,43%3%.&<D#(*#>.&<*%(#0*#L"-%<#<+-#3.+3#<+@*3#-*(*2"&3##

0*#("#)./,43*&)*#/+&%)%,"(*#.+#04,"-3*/*&3"(*:#

;(#<1"'%3#0+#,-*/%*-#0%<,.<%3%A#0B*X,43%3%.&##

0B+&*#).((*)3%2%34#3*--%3.-%"(*

,/'/),0#$'%/-"&,2#/"'8!&"%3%8!"%=''*#'.),0#&/!/3#'$)3!$#

%&%3%"3*+-

).//+&*

+3%(%<"3*+-< .?@*)3%A<

,"-3%)%,"3%.&

H#""&#'#/'$%./#',/'-C-"B2#''

A.-+/ <%3*#%&3*-&*3

>%$$#'*#'I!&%-

)%3.E*&<

6768

670627

3*)N&.(.'%*< 3*)N&.(.'%*<

!!!"

Page 12: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

0*<%'&#O#^.?%&#0*#K.+-"3!""#$%&!#"'()*

N33,OTTWWW:,"-%<:A-T,.-3"%(T"))+*%(TL.-3"(:(+3Z,"'*g%0[9

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

!"#K"%-%*#0*#L"-%<#<.+N"%3*#"0.,3*-#+&#&.+2*"+#/.0F(*#0*#'.+2*-&"&)*#(.)"(*#"2*)#(1*,*3%3%.&:#>*#0-.%3#01%&3*-,*(("3%.&#%/,(%6+*#0*#-*)+*%((%-#(1"0N4<%.&#01"+#/.%&<#Yo#0*<#L"-%<%*&<##<.%3#m_#888#,*-<.&&*<:#

!"#,-.)40+-*#,*-/*3#+&*#4'"(%34##0*#3-"%3*/*&3#0*<#0*/"&0*<O9T(1%&%3%"3*+-D#5#3%3-*#%&0%2%0+*(##.+#).((*)3%AD#04,.<*#(*#<+@*3##*3#("#0*<)-%,3%.&#0*#<"#,43%3%.&#<+-#,"-%<:A-:#H%#(1.?@*3#0*#(1%&3*-,*(("3%.&#-*(F2*#?%*&#0*#("#)./,43*&)*#/+&%)%,"(*#.+#04,"-3*/*&3"(*D#("#J%((*#0*#L"-%<#*&-*'%<3-*#*3#2"(%0*#("#,-.,.<%3%.&D##0"&<#+&#04("%#0*#0*+C#/.%<:7T#("#,43%3%.&#,*+3#*&<+%3*#-*)+*%((%-D#,*&0"&3#+&#"&D#(*<#<%'&"3+-*<##0*<#L"-%<%*&<#/"@*+-<:YT#<%#(*#<*+%(#0*<#Yo#0*<#L"-%<%*&<#/"@*+-<#&1*<3#,"<#"33*%&3#"+#?.+3#01+&#"&##("#,43%3%.&#*<3#04)("-4*#&.&#"2*&+*:##H%#,"-#).&3-*D#(*#<*+%(#0*<#Yo#0*<#L"-%<%*&<#/"@*+-<#*<3#"33*%&3#"(.-<#0"&<#+&#04("%#0*#Y#/.%<D#(*#<+@*3#0*#("#,43%3%.&#,*+3#b3-*#%&<)-%3#5#(1.-0-*#0+#@.+-##01+&#).&<*%(#0*#L"-%<:!"#,43%3%.&#,*+3#b3-*#4'"(*/*&3#04,.<4#,"-#2.%*#/"&+<)-%3*:

N33,

<OTT3*(*<

*-2%)*

<:,"

-%<:A-T*,*

3%3%.&

T@<,T<%3*TL.-

3"(:@<,

Z,"'

*[A.-/

h%0gA.-

/[9

#'%&

Page 13: Veille sur les nouveaux usages participatifs numériques

G&#7898D#("#2%((*#0*#>*-'E#<*#0.3*#01+&*#W*?=J##

<+-#(*#<%3*#WWW:)*-'E0*/.)-"3%*:A-:#>*#<%3*#-*'-.+,*#

A.-+/<D#-4+&%.&<#*3#04(%?4-"3%.&<#0*<#).&<*%(<##

0*#6+"-3%*-#*3#"+3-*<#%&<3"&)*<#,"-3%)%,"3%2*<:#

#

(*#/"%-*D#$-404-%)#!*A*?2-*:

,/'),"%$'*#'8&)2)"%)/'*#'$!'&#$!"%)/'#/"&#'$+1$,'#"'$!'8)8,$!"%)/

%&%3%"3*+-

).//+&*

+3%(%<"3*+-< .?@*)3%A<

,"-3%)%,"3%.&

63D!"#&'!0#3'-)/'2!%&#

-4<*"+C#<.)%"+C W*?#32

>%$$#'*#'7#&.C

)%3.E*&<

3*)N&.(.'%*< 3*)N&.(.'%*<

Page 14: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

0*<%'&#O#^.?%&#0*#K.+-"3!""#$%&!#"'()*

N33,OTTWWW:2%((*X)*-'E:A-T

N33,OTTWWW:)*-'E0*/.)-"3%*:A-T

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

!"#2%((*#0*#>*-'E#<*#0.3*##01.+3%(<#&+/4-%6+*<#,"-3%)%,"3%A<#5#(1.))"<%.&##0*#("#-*A.&3*#0*#<.&#<%3*#%&3*-&*3##*3#<+-#WWW:)*-'E0*/.)-"3%*:A-:##!"#p*?=J#)./,(F3*#(*#<%3*#04@5#*C%<3"&3#0*##04/.)-"3%*#,"-3%)%,"3%2*:!"#,-%&)%,"(*#%&&.2"3%.&#0+#&.+2*"+#<%3*#0*#("#2%((*#0*#>*-'E#2%*&3##0*#("#)-4"3%.&#0B+&#/%&%X<%3*#040%4#O##\#(*#/"%-*D#I./%&%6+*#!*A*?2-*D##*&#0%-*)3#"2*)#2.+<#]:#>*33*#p*?=J#-*'-.+,*#&.3"//*&3#(*#3)N"3#0+#/"%-*#"%&<%#6+*#3.+3*<#(*<#2%04.<#,-.0+%3*<##,"-#("#J%((*:#!*#3)N"3#0+#/"%-*#0*#>*-'E#*<3#/*&<+*(:#

!*#04-.+(4#"#(%*+#<.+<#3-.%<#A.-/*<O#9T#0*<#-4,.&<*<#5#0*<#6+*<3%.&<#,.<4*<#<+-#(*#<%3*#%&3*-&*37T#+&*#%&3*-2%*W#6+%#,*+3#"2.%-#(%*+#<.%3#<.+<#A.-/*#01*&3-*3%*&##

#<*(.&#("#3N4/"3%6+*#"?.-04*#YT#+&#4)N"&'*#*&#0%-*)3##"2*)#0*<#%&3*-&"+3*<:#

!"#2%04.#,*+3#b3-*#,"-3"'4*##<+-#0*#&./?-*+C#-4<*"+C#<.)%"+C#P3W%33*-D#A")*?..c:::Q

)-40

%3<O#N33,OTTW

WW:)*-'E

0*/.)

-"3%*:A-T

#(%&

Page 15: Veille sur les nouveaux usages participatifs numériques

;<<EX(*<XK.+(%&*"+C#"#,.+-<+%2%#<"#04/"-)N*##

0*#04/.)-"3%*#0*#,-.C%/%34#*&#<1%&<)-%2"&3#0"&<##

("#(.'%6+*#0*#042*(.,,*/*&3#0*<#-4<*"+C#<.)%"+C#

).//*#KEH,")*#.+#$")*?..c#*3#*&#/*33"&3#*&#,(")*#*&#

@"&2%*-#788`D#(*#,-*/%*-#-4<*"+#<.)%"(#(.)"(D#0*<3%&4##

5#3%<<*-#+&#24-%3"?(*#(%*&#*&3-*#(*<#;<<4*&<:

,/#'*12)3&!"%#'*#'8&)?%2%"1'%/-8%&1#'8!&'$#-'&1-#!,?'-)3%!,?

%&%3%"3*+-

).//+&*

+3%(%<"3*+-< .?@*)3%A< .?@*)3%A<

%&A.-/"3%.& 0%<)+<<%.&

4'=)$%)J',/'&1-#!,'-)3%!$'$)3!$

-4<*"+C#<.)%"+C)%3.E*&<

3*)N&.(.'%*<

Page 16: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

0*<%'&#O#^.?%&#0*#K.+-"3!""#$%&!#"'()*

N33,OTTWWW:%<<E:)./T#

WWW:%XA.(%.:A-

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

!"#).//+&*#0*#;<<E#"#<.+N"%34#*&'"'*-#+&#0%"(.'+*#0%-*)3#"2*)#(*<#N"?%3"&3<##0*#("#2%((*#5#3-"2*-<#+&#<%3*#0*#04?"3#*3#0*#,-.,.<%3%.&#0B%04*<:##!*<#).&3-%?+3%.&<#,*-/*33-.&3#

#("#/+&%)%,"(%34#*3#0*#).&0+%-*##0*<#")3%.&<#"+#,(+<#,-.)N*#0*<#"33*&3*<#0*#%<<4*&<:

%$.(%.#,*-/*3#"+#,(+<#'-"&0#&./?-*##0*#04?"33-*#"+3.+-#0*#<+@*3<#01")3+"(%34D#/"%<#"+<<%#01",,.-3*-#0*<#%04*<##,.+-#("#2%((*:#>N"6+*#/.%<D#)*-3"%&<#

#,"-#(*#(.'.#%$.(%.#<+-#(*#<%3*#0*#("#2%((*#<.&3#,-.,.<4<#"+#04?"3:#

;(#E#"#7#&%2*"+C#01"))F<#,+?(%)#"+#<%3*#O#X#+&#&%2*"+#\#2%<%3*+-#]#6+%#,*-/*3#5#3.+<#0*#(%-*#(*<#"-3%)(*<#*3#(*<#).&3-%?+3%.&<#,+?(%4<#<+-#(*#<%3*#S#X#+&#&%2*"+#\#/*/?-*#%&<)-%3#]D##6+%#,*-/*3D#",-F<#"2.%-#)./,(434#<.&#

#0*#0%<)+<<%.&D#0*#,+?(%*-#0*<#%04*<D##.+#0*#).//*&3*-#(*<#).&3-%?+3%.&<#0*<#"+3-*<#/*/?-*<:#

)-40

%3<O#N33,OTTW

WW:%XA.(%.

:A-T

#)%&

Page 17: Veille sur les nouveaux usages participatifs numériques

;(#E#"#9m#"&<#6+*#("#/"%-%*#0*#U-%'&E#"#,(")4#"+#).*+-#

0*#<.&#,-.@*3#0*#2%((*#0*<#0%<,.<%3%A<#0*#04/.)-"3%*#

,"-3%)%,"3%2*:#n#).&<*%(<#0*#6+"-3%*-D#+&#).&<*%(#"<<.)%"3%AD#

+&#).&<*%(#/+&%)%,"(#0*<#@*+&*<D#+&#<*-2%)*#%&3*-&*##

#

).&<3%3+4#+&#2*)3*+-#A.-3#0*#042*(.,,*/*&3##

0*#("#04/.)-"3%*#,"-3%)%,"3%2*#(.)"(*#"2*)#(*#

04,(.%*/*&3##01+&#<%3*#%&3*-&*3#040%4#WWW:

0*/.,"-3:A-#

=!0)&%-#&'$A%28$%3!"%)/'*#-'D!(%"!/"-'*!/-'$!'.#-"%)/'*#'$!'3)22,/#

%&%3%"3*+- +3%(%<"3*+-< .?@*)3%A<

,"-3%)%,"3%.&

K/#'8$!"#=)&2#'*+13D!/.#-''*1*%1#'!,?'3%")C#/-'

0%$$#'*#';&%./C

)%3.E*&<).//+&* -*&).&3-*

3*)N&.(.'%*<3*)N&.(.'%*<

<%3*#W*?

!!!"

3*)N&.(.'%*<

A.-+/

6768

670627

Page 18: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

0*<%'&#O#^.?%&#0*#K.+-"3!""#$%&!#"'()*

WWW:0*/.,"-3:A-#

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

q&#A.-+/#040%4D#<+-#(*#<%3*#;&3*-&*3##0*#("#2%((*D#6+%#"#,-.'-*<<%2*/*&3#/+4#*&#<%3*#24-%3"?(*#PWWW:0*/.,"-3:A-Q#"%&<%#6+1+&#,R(*#0*#)./,43*&)*#/%<##*&#,(")*#*&3-*#("#K"%-%*#*3#(1"<<.)%"3%.&#\#("#Kr%<.&#0*<#=;>#]#,.+-#A.-/*-#(*<#N"?%3"&3<#"+C#+<"'*<#0*<#=;>#O##)*<#0*+C#,%(%*-<#)./,(F3*&3#(*<#")3%.&<#042*(.,,4*<#,"-#("#/"%-%*:#

#I*,+%<#788_#(*#/"%-*#*3#<.&#46+%,*#.&3#%&34'-4##0"&<#("#'*<3%.&#0*#("#).//+&*#(*#).&)*,3#0*#?+0'*3#,"-3%)%,"3%A:#i"<4##<+-#("#,-%<*#*&#)./,3*#0*<#,-.,.<%3%.&<#0*<#N"?%3"&3<#*3#("#/%<*#5##0%<,.<%3%.&#01+&*#*&2*(.,,*#5#(*+-#-4"(%<"3%.&D##(*#?+0'*3#,"-3%)%,"3%A#*<3#+&*#%04*#3-F<#&.2"3-%)*#*&#$-"&)*:#^*,-4<*&3"&3#*&#/.E*&&*#_88888#*+-.<#,"-#"&D#)*#?+0'*3#"#,*-/%<D#0*,+%<#<%C#"&<D##"+#N"?%3"&3<#014/*33-*#,(+<#0*#9988#,-.,.<%3%.&<#3.+3#0./"%&*<#).&A.&0+<#P@*+&*<<*D#2.%-%*D#<,.-3D#2%*#<).("%-*D#,*3%3#*&A"&)*D#*&2%-.&&*/*&3D#*3):Q#*3#?.&#&./?-*#(1.&3#434#2%"#(*#<%3*#%&3*-&*3:#q&*#A.%<#4/%<*<#(*<#,-.,.<%3%.&<#<.&3#0%<)+34*<#(%?-*/*&3#0%-*)3*/*&3#<+-#(*#<%3*#*3#0"&<#(*<#).&<*%(<#0*#6+"-3%*-#0.&3#(*<#)./,3*<#-*&0+<#<.&3#0%<,.&%?(*<#*&#(%'&*:#

)-40

%3<O#N33,OTTW

WW:0*/

.,"-3:A-T

#*%&

Page 19: Veille sur les nouveaux usages participatifs numériques

!*#>.&<*%(#U4&4-"(#0*#("#K"&)N*#"#A"%3#0+#042*(.,,*/*&3#0*#

(1*X04/.)-"3%*#*3#01+&*#'.+2*-&"&)*#,(+<#,"-3%)%,"3%2*#0*<#

"C*<#A.-3<#0*#<"#,.(%3%6+*:#;(#<1*<3#*&'"'4#0"&<##

+&#,("&#"/?%3%*+C#0*#-*&A.-)*/*&3#0*#("#,-.C%/%34#*&3-*#

("#).((*)3%2%34#*3#<*<#+<"'*-<X#)%3.E*&<#'-d)*#5#(1+3%(%<"3%.&#

0*<#&.+2*((*<#3*)N&.(.'%*<:#>-44#*&#788_D#(*#<E&0%)"3#

/%C3*#\#K"&)N*#&+/4-%6+*#]#*<3#+&#43"?(%<<*/*&3#,+?(%):#

^*'-.+,"&3#(*#>.&<*%(#U4&4-"(#0*#("#K"&)N*#*3#0*<#

>.//+&"+34<#0*#).//+&*<#0*#("#K"&)N*D##

%(#).&<3%3+*#(*#<.)(*#3*)N&.(.'%6+*#0*#("#,.(%3%6+*##

\#*X04/.)-"3%6+*#]#0+#>.&<*%(#'4&4-"(:#

$#-'647'!,'-#&0%3#'*A,/#'.),0#&/!/3#''*18!&"#2#/"!$#'8$,-'8!&"%3%8!"%0#'

%&%3%"3*+- +3%(%<"3*+-< .?@*)3%A<

,"-3%)%,"3%.&

518!&"#2#/"'*#'$!'H!/3D#L',/'8!-'0#&-'$!'*12)3&!"%#'8!&"%3%8!"%0#

518!&"#2#/"'*#'$!'H!/3D#

)%3.E*&<).//+&* -*&).&3-*

3*)N&.(.'%*<3*)N&.(.'%*<

<%3*#W*?

!!!"

3*)N&.(.'%*<

2%<%.X).&A4-*&)*

Page 20: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

0*<%'&#O#^.?%&#0*#K.+-"3!""#$%&!#"'()*

N33,OTTWWW:/"&)N*&+/*-%6+*:A-T#

N33,OTTWWW:/"&)N*&+/*-%6+*:A-T.+3%(<T2%<%.'+%)N*3<:,N,#

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

788s#"#/"-6+4#(*#042*(.,,*/*&3#01+&*#&.+2*((*#<3-"34'%*#,.+-#A"%-*#*&3-*-#,(*%&*/*&3#(*#04,"-3*/*&3#0"&<#(1F-*#&+/4-%6+*#,"-#+&*#,*-A.-/"&)*#3*--%3.-%"(*#"))-+*D#+&*#,(+<#'-"&0*#,-.C%/%34#0*<#<*-2%)*<#0"&<#(*<#3*--%3.%-*<:#!*#-*&A.-)*/*&3#0*<#<.(%0"-%34<#&+/4-%6+*<#*3#(*#042*(.,,*/*&3#0*#<*-2%)*#%&3*-&*3#,(+<#,"-3%)%,"3%A<:###K"&)N*#t+/4-%6+*#"#"%&<%#%&%3%4#3.+3#+&#*&<*/?(*#0*#0%<,.<%3%A<#2%<"&3#5#-",,-.)N*-#"0/%&%<3-4<#*3#"0/%&%<3-"3%.&<#2%"#(*<#t=;>O#Xq&#-4<*"+#0*#2%<%.).&A4-*&)*#*3#01G<,")*<#,+?(%)<#&+/4-%6+*<#PGt=Q#,.+-#(1*&<*%'&*/*&3#*3#("#A.-/"3%.&#S#X#I*<#\#J%<%.X^*("%<#]##,*-/*33"&3#

(B+<"'*-#"2*)#("#,.<<%?%(%34#0B*&3-*-#*&#).//+&%)"3%.&#"+0%.X2%<+*((*#"2*)#+&#34(4).&<*%((*-#0*#("#>V$#.+#0*#(1q-<<"A#*3#0B"))40*-#5#3.+<#(*<#<*-2%)*<#N"?%3+*(<#S#X#!*#<*-2%)*#,+?(%)#(.)"(#PHL!Q#6+%#,*-/*3#

<%3*#;&3*-&*3#(*#'+%0*#0*<#0-.%3<#*3#04/"-)N*<#0*#\<*-2%)*X,+?(%):A-]#*3#0*#(*<#)./,(43*-#"2*)#0*<#%&A.-/"3%.&<#0*#,-.C%/%34#,*-3%&*&3*<#,.+-#<*<#"0/%&%<3-4<:#

)-40

%3<O#N33,OTTW

WW:/

"&)N

*&+/

*-%6+*

:A-

#+%&

Page 21: Veille sur les nouveaux usages participatifs numériques

!"#2%((*#0*#L"-%<#"#+&*#)N"-3*#,"-%<%*&&*#0*#("#

L"-3%)%,"3%.&:#>*33*#)N"-3*#*<3#-*/%<*#*&#0%<)+<<%.&#*3#

"/*&0*/*&3#3.+<#(*<#"&<#5#(1.))"<%.&#0+#L-%&3*/,<#

0*#("#I4/.)-"3%*#!.)"(*:#!140%3%.&#7898D#-4+&%#*&#"2-%(D#

"#,*-/%<#0*#A"%-*#4/*-'*-#0*<#,-.,.<%3%.&<#0*#/%<*#

*&#u+2-*#0*#("#>N"-3*#L"-%<%*&&*#0*#("#L"-3%)%,"3%.&:#

>*<##,-.,.<%3%.&<#<.&3#<.+/%<*<D#0+-"&3#0*+C#/.%<D#5#

(1",,-4)%"3%.&#0*<#,"-%<%*&<#,"-#(1%&3*-/40%"%-*#01+&##

A.-+/:

,/#'*12!&3D#'8!&"%3%8!"%0#'),0#&"#'8!&'*#-''&#/3)/"&#-'#"'$#'&#3,#%$'/,21&%M,#'*#-'!0%-

%&%3%"3*+-

).//+&*

+3%(%<"3*+-< .?@*)3%A<

,"-3%)%,"3%.&

K/'=)&,2'8),&'$!'3)/-,$"!"%)/'3%")C#//#

>%$$#'*#'I!&%-

)%3.E*&<

3*)N&.(.'%*<

A.-+/

6768

670627

)-40%3<#,N.3.'-",N%6+*<O#A.3.(%")-40%3<#,N.3.'-",N%6+*<O#A.3.(%"

Page 22: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

0*<%'&#O#^.?%&#0*#K.+-"3!""#$%&!#"'()*

N33,OTTWWW:,"-%<:A-T,.-3"%(T,.(%3%6+*<T

L.-3"(:(+3Z,"'*g%0[s`j`h0.)+/*&3g

3E,*g%0[mh0.)+/*&3g%0[jsn`nh,.-3(*3g

%0[79m`_N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

!"#)N"-3*#,"-%<%*&&*#0*#("#,"-3%)%,"3%.&#*<3#-*/%<*#*&#0%<)+<<%.&#3.+<#(*<#"&<:#!*#L-%&3*/,<#0*#("#I4/.)-"3%*#!.)"(*##"#434#(1.))"<%.&D#,.+-#(*<#Y88#,"-3%)%,"&3<D#0*#04'"'*-#0*<##,-.,.<%3%.&<#6+%#<.&3#-4,*-3.-%4*<#*&#N+%3#)"34'.-%*<:#!"#J%((*#0*#L"-%<#<.+N"%3*#,-.(.&'*-#("#,"-3%)%,"3%.&##0*<#L"-%<%*&<#,"-#(*#?%"%<#01+&#A.-+/:

/.0"(%34<#0*#("#,"-3%)%,"3%.&#O#9T#!*#2.3*#6+%#,*-/*3#0*#@"+'*-##(*<#,-.,.<%3%.&<#6+%#*/,.-3*&3#(*#,(+<#01"0N4<%.&#"2*)#+&#<E<3F/*#0*#,.%&3<S7T#!*#).//*&3"%-*#6+%#,*-/*3#0*#A"%-*#2"(.%-#"-'+/*&3<#*3#"2%<SYT#!"#,-.,.<%3%.&#6+%#,*-/*3#01"@.+3*-#0*#&.+2*((*<#,-.,.<%3%.&<:

!*<#-4<+(3"3<#0*#)*33*#).&<+(3"3%.&#<*-.&3#43+0%4<#,.+-#2"(%0*-##(*+-#A"%<"?%(%34:#!*#9m#.)3.?-*#788`#+&*#-4+&%.&#,+?(%6+*#0*#-*<3%3+3%.&#<*-"#.-'"&%<4*:

)-40

%3<O#N33,OTTW

8`X0%'':",

,<:,"-%<:A-T'-"&

0,"-%<T@<,T<%3*TL.-

3"(:@<,

Z,"'

*[0%''

h%0g0

%''[

s

#,%&

Page 23: Veille sur les nouveaux usages participatifs numériques

!*#K"&.-("?#*<3#+&*#,("3*A.-/*#W*?#0*#^*)N*-)N*#

*3#I42*(.,,*/*&3#,.+-##("#2%((*#0*#K"&.-D#,*3%3*#2%((*#

0+#=*C"<#"+C#G3"3<Xq&%<:#H+-#K"&.-("?<D#(*<#)%3.E*&<#

,*+2*&3#<.+/*33-*#0*<#%04*<#0B"/4(%.-"3%.&#0*#(*+-#2%((*:#

>.&3-"%-*/*&3#"+C#"+3-*<#<%3*<#0+#/b/*#'*&-*##

3*(#6+*#$%CKEH3-**3D#K"&.-("?<#N4?*-'*#0*<#%04*<#

?%*&#,(+<#,.%&3+*<#P^$;ID#3"'<#/.?%(*D#",,(%)"3%.&<#

"&0-.v0#Q#!"#,-4<*&)*#0*#,"-3*&"%-*<#

")"04/%6+*<#*3#%&0+<3-%*(<#0.&&*#5#)*33*#

,*3%3*#2%((*#(*<#/.E*&<#0*#<*<#"/?%3%.&<:

,/#'8$!"#=)&2#'8!&"%3%8!"%0#'*#'&#3D#&3D#'N'*10#$)88#2#/"

%&%3%"3*+-

).//+&*

+3%(%<"3*+-< .?@*)3%A<

,"-3%)%,"3%.&

/),0#$$#-'"#3D/)$).%#-'

<%3*#W*? A.-+/

>%$$#'*#'H!/)&'O6#?!-J'KP@Q

)%3.E*&<

6768

670627

!!!"

3*)N&.(.'%*< 3*)N&.(.'%*<

Page 24: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

!""#$%&!#"'()* 0*<%'&#O#^.?%&#0*#K.+-"3

N33,OTTWWW:/"&.-("?<:.-'T

N33,OTT'.2A-*<N:)./T)"3*'.-ET#/"&.-78T

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

!*#/4("&'*#\#,+?(%)X,-%24X-*)N*-)N*X)%3.E*&#]#0+#K"&.-("?#A.&)3%.&&*#*&#/.0*#!%2%&'("?<:#!"#,"-3%)%,"3%.&#)%3.E*&&*#*<3#"+#-*&0*aX2.+<#)"-##(*<#)%3.E*&<#,*+2*&3#<+%2-*#("#,-.'-*<<%.&#0*<#%04*<#<.+/%<*<D##0*#(B43",*#0B%&)+?"3%.&D#5#(B43",*##0*#(%2-"%<.&#*3#,*+2*&3#%&3*-2*&%-#3.+3#(*#(.&'#0+#,-.)*<<:#V+3-*#"<,*)3#%/,.-3"&3#5#-*3*&%-D#("#,"-3%)%,"3%.&#*<3#.+2*-3*#"+C#&.&XN"?%3"&3<#0*#K"&.-D#).//*#(*#<*-"%3#+&#2-"%#,-.@*3##0*#^hI#,.<34#<+-#0*<#,("3*A.-/*<#3*((*<#6+*#;&&.)*&3%2*:#!*<#%04*<#.&3#"+<<%#2.)"3%.&#5#b3-*#*<<"%/4*<#*3#-4+3%(%<4*<#,"-#01"+3-*<#).((*)3%2%34<##P%&&.2"3%.&#.+2*-3*Q:

L(+<#(*<#N"?%3"&3<#,"-3%)%,*&3D#,(+<#%(<#'"'&*&3#0*<#,.%&3<#0*#-4,+3"3%.&:#>*<#,.%&3<#,*+2*&3#*&<+%3*#b3-*#4)N"&'4<#

O#+&#3.+-#*&#2.%3+-*#0*#,.(%)*#"2*)#(*#<N4-%AD#0*<#A"+<<*<#)(4<#0*#("#2%((*D#+&#3"?(*"+#*&)"0-4#,*-<.&&"(%<4D#b3-*#/"%-*#,.+-#+&*#@.+-&4*D#.+#*&).-*#"2.%-#

2%((*:#!*#?(.'#040%4#6+%#"))./,"'&*#(*#,-.@*3#*<3#4'"(*/*&3#3-F<#%&<3-+)3%AD#*3#0.&&*#+&#2%<"'*#N+/"%&#5#(B%&%3%"3%2*:#

)-40

%3<O#N33,OTTW

WW:/

"&.-

("?<

:.-'T

#-%&

Page 25: Veille sur les nouveaux usages participatifs numériques

I*,+%<#0%C#"&<D#l+&D#+&*#/+&%)%,"(%34#0*#("#,-.2%&)*#

0*#U-*&"0*D#*<3#0*2*&+*#(*#)E?*-X("?.-"3.%-*#0*#3.+3*#

(1G+-.,*:#H.+<#("#0*2%<*#\#(*#0-.%3#5#;&3*-&*3#,.+-#3.+<#]D#

("#/"%-%*#0*#)*#?.+-'#0*#Ym88#N"?%3"&3<#*<3#+&#*C*/,(*#

*&#/"3%F-*#0+#&+/4-%6+*#*3#"#042*(.,,4#+&*#24-%3"?(*#

,.(%3%6+*#0*#)E?*-04/.)-"3%*:#

!,'/,21&%M,#

%&%3%"3*+-

).//+&*

+3%(%<"3*+-< .?@*)3%A<

,"-3%)%,"3%.&

K/#'2,/%3%8!$%"1'R'$AD#,&#'*,'/,21&%M,#

</< <%3*#W*?

>%$$#'*#'S,/'OP%#&&!':#0!*!J'T-8!./#Q

3*)N&.(.'%*< 3*)N&.(.'%*<

)%3.E*&<

!!!"

Page 26: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

!""#$%&!#"'()* 0*<%'&#O#^.?%&#0*#K.+-"3

N33,OTTWWW:"E+&3"/%*&3.@+&:.-'T%&0*C:,N,

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

!1.-'"&%<"3%.&#01+&*#"<<*/?(4*#,(4&%F-*#5#("#/"%-%*#2%"#;&3*-&*3#*&#@+%&#7889D#(*#2.3*#4(*)3-.&%6+*#*3#/.?%(*##0F<#788_D#("#,.<<%?%(%34#01"2*-3%-#("#,.(%)*#.+#01",,*(*-#5#("#'-F2*#'4&4-"(*#,"-#HKHD#<.&3#0*<#*C*/,(*<#0*<#<%3+"3%.&<#,.+-#(*<6+*((*<##("#&+/4-%<"3%.&#0*#(1%&A.-/"3%.&D##

5#0*<#3d)N*<#"0/%&%<3-"3%2*<#6+%#,-*&"%*&3#"+,"-"2"&3#0*<#N*+-*<#5#("#,.,+("3%.&:#

!1.-'"&%<"3%.&#01+&*#"<<*/?(4*#,(4&%F-*#5#("#/"%-%*#2%"#;&3*-&*3#*&#@+%&#7889D#(*#2.3*#4(*)3-.&%6+*#*3#/.?%(*#0F<#788_D#("#,.<<%?%(%34#01"2*-3%-#("#,.(%)*#.+#01",,*(*-#5#("#'-F2*#'4&4-"(*#,"-#HKHD#<.&3#0*<#*C*/,(*<#0*<#<%3+"3%.&<#,.+-#(*<6+*((*<#("#&+/4-%<"3%.&#0*#(1%&A.-/"3%.&D#"#",,.-34#3-"&<,"-*&)*#*3#

6+%#,-*&"%*&3#"+,"-"2"&3#0*<#N*+-*<#5#("#,.,+("3%.&:

!1%&34'-"(%34#0*<#0.<<%*-<#/40%)"+C#0*<#Y#m88#)%3.E*&<#0*#l+&#"#434#&+/4-%<4*#*3#(1.-0.&&"&)*#4(*)3-.&%6+*#*<3#0*2*&+*#("#&.-/*:

)-40

%3<O#N33,OTTW

WW:"E+

&3"/

%*&3.@+&

:.-'T%&

0*C:,N

,

#&.%&

Page 27: Veille sur les nouveaux usages participatifs numériques

G&#788nD#(*#i+-*"+#0+#L-*/%*-#/%&%<3-*#"+#98#I.W&%&'#

H3-**3##<1*<3#",,-.)N4#0*#("##<.)%434#/EH.)%*3E#,.+-#

).&<3-+%-*#+&#<%3*#%&<3%3+3%.&&*(#,"-3%)%,"3%A#.,*&X<.+-)*:#

!*#<%3*#&+/?*-98##*<3#"+@.+-01N+%#(1+&#0*<#,(+<#'-"&0#<%3*#

0*#("#04/.)-"3%*#,"-3%)%,"3%2*#*&#2.(+/*#0B+3%(%<"3*+-<:

,/'),"%$'*#'3)22,/%3!"%)/J'*+%/=)&2!"%)/'#"'*#'*%!$).,#'!0#3'$#'3D#='*#'$+1"!"

%&%3%"3*+-

43"3

+3%(%<"3*+-< .?@*)3%A<

,"-3%)%,"3%.&

7&1#&',/'-%"#'*#'&#$!"%)/'!0#3'$#'I&#2%#&'H%/%-"&#

T"!"'F&%"!//%M,#

)%3.E*&<

.?@*)3%A<

%&A.-/"3%.& <%3*#W*? </"-3,N.&*

3*)N&.(.'%*< 3*)N&.(.'%*<

!!!"/001233

Page 28: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

!""#$%&!#"'()* 0*<%'&#O#^.?%&#0*#K.+-"3

WWW:t+/?*-#98:'.2:+c

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

,.+-#3.+3*#,*-<.&&*#0*#04,.<*-#+&*#,43%3%.&#5#0*<3%&"3%.&#0+#L-*/%*-#K%&%<3-*#*3#0*#("#A"%-*#<%'&*-#,"-#<*<#).&)%3.E*&<:#Ym888#,43%3%.&<#.&3#434#N4?*-'4*<#0*,+%<#<"#)-4"3%.&:#!"#,(+<#'-"&0*#,43%3%.&#"#-*)+*%((%#,(+<#0*#9Ds#/%((%.&#0*#<%'&"3+-*<:

q&*#,-.)40+-*#<%/,(*O9T#>-4"3%.&#0*#("#,43%3%.&O#3.+3*<#(*<#,43%3%.&<#-*<,*)3*+<*<#0*<#-F'(*<#<.&3#40%34*<:7T#L.+-#<%'&*-#+&*#,43%3%.&D#+&#+3%(%<"3*+-#0.%3#

YT#V#("#)(R3+-*#0*#("#,43%3%.&#.&#("#<.+/*3#"+C#A.&)3%.&&"%-*<#).&)*-&4<#,.+-#04?+3*-#(*#3-"2"%(#"2*)#(*#9*-#/%&<3-*#.+#(*#/%&%<3F-*#).&)*-&4:_T#=.+3*#,*-<.&&*#6+%#<%'&*#+&*#,43%3%.&#-*w.%3#+&#/"%(#043"%(("&3#("#-4,.&<*#0+#'.+2*-&*/*&3#"+C#6+*<3%.&<#<.+(*24*<:

!*#<%3*#+3%(%<*#,(*%&*/*&3#(*<#.+3%(<#7:8##P$(%c-D#x.+=+?*D#$")*?..cD#=W%33*-Q#"))*<<%?(*<#<+-#(1*&<*/?(*#0*<#,"'*<:#V#&.3*-#(1*C%<3*&)*#01+&*#V,,(%)"3%.&#;,N.&*#t+/?*-#98#,.+-#<+%2-*#*&#/.?%(%34#(*<#")3+"(%34<#0+#<%3*#*3#2%<%.&&*-#0*<#2%04.<#*3#,N.3.<D#<+%2-*#(*<#0%<).+-<#k#

)-40

%3<O#N33,OTTW

WW:&+/

?*-98:'.

2:+c

T

#&&%&

Page 29: Veille sur les nouveaux usages participatifs numériques

GXI%"(.'.<#*<3#+&#,-.@*3#,%(.3*#04,(.E4#0"&<##

("#/+&%)%,"(%34#0*#=-%c"("#*&#U-F)*#6+%#"#,*-/%<#("#/%<*#

*&#,(")*#01+&*#/43N.0.(.'%*#)./,(F3*#0*#04/.)-"3%*#

,"-3%)%,"3%2*#2%"#+&*#,("3*XA.-/*#W*?#040%4*<:#J%"#

)*33*#,("3*A.-/*D#(*<#)%3.E*&<#0*#("#2%((*#0*#=-%c"("#<.&3#

#

*&#u+2-*#0*<#,.(%3%6+*<#*3#")3%.&<#0*#(*+-#

/+&%)%,"(%34:#

,/#')8"%2%-!"%)/'*#'$!'8!&"%3%8!"%)/''3%")C#//#'*!/-'$#'8&)3#--,-'*13%-%)//#$''*#'$!'2,/%3%8!$%"1U'

%&%3%"3*+-

).//+&*

+3%(%<"3*+-< .?@*)3%A<

,"-3%)%,"3%.&

I$!"#=)&2#'*#'8!&"%3%8!"%)/''

>%$$#'*#'6&%V!$!'O;&B3#Q

3*)N&.(.'%*<

)%3.E*&< <%3*#W*?

!!!"

Page 30: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

!""#$%&!#"'()* 0*<%'&#O#^.?%&#0*#K.+-"3

N33,OTTWWW:*0%"(.'.<:'-T,.-3"(

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

!"#/+&%)%,"(%34#0*#=-%c"("#"#)",%3"(%<4#<+-#(*<#&.+2*((*<#3*)N&.(.'%*<#

04/.)-"3%6+*#,"-3%)%,"3%A#*&#(%'&*:#V2*)#GXI%"(.'.<D##(*<#)%3.E*&<#,*+2*&3#-*<3*-#%&A.-/4<#<+-#("#,.(%3%6+*##0*#("#2%((*D#*&#0%<)+3*-#"2*)#(*+-<#).&)%3.E*&<#*3#/*/?-*<#0+#).&<*%(#/+&%)%,"(#*3#*C,-%/*-#(*+-<#.,%&%.&<#(.-<#0*<#04?"3<#0+#>.&<*%(#/+&%)%,"(:

#!*#0%<,.<%3%A#GXI%"(.'.<#*<3#)./,.<4#0*##3-.%<#.+3%(<#*<<*&3%*(<#6+%#,*+2*&3#"+3"&3#A.&)3%.&&*-#<4,"-4/*&3##6+*#<*#)./,(43*-#(*<#+&<#(*<#"+3-*<#,.+-#+&*#.,3%/%<"3%.&#0*#("#,"-3%)%,"3%.&#)%3.E*&&*#0"&<#(*#,-.)*<<+<#04)%<%.&&*(#0*#("#/+&%)%,"(%34:9X#GX>.&<+(3"3%.&7X#GXL*3%3%.&#YX#GXI4(%?4-"3%.&

!*#3-.%<%F/*#,-.)*<<+<#*<3#(*#,-.)*<<+<#0*#GXI4(%?4-"3%.&#6+%#%&<3%'+*##+&*#).(("?.-"3%.&#,(+<#43-.%3*#*&3-*##(*<#"+3.-%34<#/+&%)%,"(*<##

/*%((*+-*<#,.(%3%6+*<#*3#,"-2*&%-#5#+&#).&<*&<+<#<+-#(*<#6+*<3%.&<#%/,.-3"&3*<#0*#("#/+&%)%,"(%34:##

)-40

%3<O#W

WW:*0%"(.'

.<:'-

#&$%&

Page 31: Veille sur les nouveaux usages participatifs numériques

H+-#\#.<"(*:**#]#P\#,"-3%)%,*#]QD#(*#<%3*#%&<3%3+3%.&&*(#("&)4#

*&#788jD#(B.?@*)3%A#0+#'.+2*-&*/*&3#0+#,.-3"%(##

*<3#0*#-*&A.-)*-#(B%&3*-")3%.&#*&3-*#(*#)%3.E*&##

*3#(*#'.+2*-&*/*&3#"%&<%#6+*#(*+-#,"-3%)%,"3%.&#0"&<##

(*#,-.)*<<+<#04/.)-"3%6+*:#

H%/,'T#-"%

%&%3%"3*+-

43"3

+3%(%<"3*+-< .?@*)3%A<

,"-3%)%,"3%.&

T-")/%#J'

T"!"'#-")/%#/

)%3.E*&<

3*)N&.(.'%*<

<%3*#W*?

!!!"

)-40%3<#,N.3.'-",N%6+*<O#A.3.(%"

Page 32: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

!""#$%&!#"'()* 0*<%'&#O#^.?%&#0*#K.+-"3

N33,OTTWWW:/%&+**<3%:**TZ(&'[*&

N33,<OTTWWW:.<"(*:**T

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

=-.%<#"C*<#<3-+)3+-*&3#("#04/"-)N*#O#

=.+3#0B"?.-0D#("#04(%?4-"3%.&#O##(*<#)%3.E*&<#,*+2*&3#%&%3%*-#0*#&.+2*((*<#,-.,.<%3%.&<#(4'%<("3%2*<D#,-4<*&3*-##0*<#%04*<#*3#)-%3%6+*<#"+#'.+2*-&*/*&3##*3#("&)*-#0*<#*X,43%3%.&<:#>*<#,43%3%.&<#<.&3#<.+/%<*#"+#2.3*#*3#).//*&3"%-*#0*<#"+3-*<#+3%(%<"3*+-<:G&<+%3*D#("#,-.,.<%3%.&#*<3#3-"&</%<*##"+#/%&%<3F-*#)./,43*&3D#6+%#0.%3#

#)*#6+*#(B")3%.&#"#434#.+#&B"#,"<#434#,-%<*##*&#)./,3*#*3#,.+-6+.%:

G&<+%3*D#("#,"-3%)%,"3%.&O#(*<#)%3.E*&<#,*+2*&3#,"-3%)%,*-#"+C#).&<+(3"3%.&<#,+?(%6+*<:#!*<#)%3.E*&<#,*+2*&3#,+?(%6+*/*&3#0.&&*-#(*+-#"2%<#,*&0"&3#+&#/.%<#<+-#(*<#,-.@*3<#0*#(.%#,-4,"-4<#,"-#0*<#.-'"&%</*<#'.+2*-&*/*&3"+C#6+%#0.%2*&3#(*<#/*33-*#*&#(%'&*#<+-##(*#<%3*:#

'.+2*-&*/*&3"(*<#0.%2*&3#,+?(%*-#0*<#%&A.-/"3%.&<#,*-3%&*&3*<#-*("3%2*<##"+C#04)%<%.&<#,.(%3%6+*<#5#2*&%-#,.+-#"%0*-#5#("#).&<+(3"3%.&#,+?(%6+*:

#&(%&

)-40

%3<O#N33,OTTW

WW:/

%&+*

*<3%:**TZ(&'

[*&

Page 33: Veille sur les nouveaux usages participatifs numériques

!*#,-.@*3#V&'("%<#$%CKEH3-**3#,*-/*3#"+C#N"?%3"&3<##

0*#!.&0-*<#0*#<%'&"(*-D#-*,.-3*-#*3#0%<)+3*-#0*<#

,-.?(F/*<#(.)"+C#6+B%(<#-*&).&3-*&3#0"&<#(*+-#6+"-3%*-:#

$%CKEH3-**3#*<3#+&#,-.@*3#,.-34#,"-#+&*#).//+&"+34#

"&'("%<*#0*#?4&42.(*<#/EH.)%*3E:.-':#;(<#2*+(*&3#%&%3%*-#

).//+&"+3"%-*<#*3#(*<#).((*)3%2%34<#"+C#&.+2*"+C#

+<"'*<#01;&3*-&*3:

,"%$%-#&'$!'0%.%$!/3#'*#'2%$%#&-'*+,"%$%-!"#,&-'8),&'#/"&#"#/%&'$+#-8!3#'8,($%3

%&%3%"3*+-

"<<.)%"3%.&

+3%(%<"3*+-<

N"?%3"&3<

.?@*)3%A<

,"-3%)%,"3%.&

K/#'8$!"#=)&2#'*#'-%./!$#2#/"'*#-'8&)($B2#-'*!/-'$!'&,#

9%?''HC'P"&##"

3*)N&.(.'%*<

<%3*#W*?

!!!"

Page 34: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

!""#$%&!#"'()* 0*<%'&#O#^.?%&#0*#K.+-"3

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

V#3-"2*-<#+&#<%3*#W*?#.,*&X<.+-)*#).+,(4#5#+&#H;U#P<E<3F/*#01%&A.-/"3%.&#'4.(.)"(%<4QD#(*<#)%3.E*&<#!.&0.&%*&<#,*+2*&3#"&&.3*-#("#)"-3*#0*#(*+-#6+"-3%*-#*&#+&#<%/,(*#)(%)#,+%<#-*/,(%-#+&#A.-/+("%-*#,*-/*33"&3#0*#<%'&"(*-#(*<#,-.?(F/*<:#;(#<B"'%3#'4&4-"(*/*&3#0*#-*,.-3*-#0*<#,-.?(F/*<#0*#2.%-%*<#).//*#0*<#("/,"0"%-*<#

)N"+<<4*<#"?y/4*<D#*3):#

(*#,-.?(F/*#*3#0BE#"@.+3*-#+&*#,N.3.:#;(#*<3#*&<+%3*#3-"&</%<#"+C#"+3.-%34<#)./,43*&3*<:#!*<#)%3.E*&<#,*+2*&3#"+<<%#4)N"&'*-#<+-#(*<#,-.?(F/*<#

#0*#(*+-#-4<.(+3%.&:#!*#<%3*#<*#04)(%&*##*&#",,(%)"3%.&#/.?%(*#2%"#"&0-.v0*:#!*#<%3*#*<3#"+@.+-01N+%#"+<<%#0%<,.&%?(*#,.+-#(*#>"&"0":#

I*,+%<#<"#)-4"3%.&#*&#788jD#(*#<%3*##"#*&-*'%<3-4#m8#888#<%'&"(%<"3%.&<##0*#,-.?(F/*<#5#(14)N*((*#(.)"(*D##7m#888#.&3#434#3-"%34<#*3#-4<.(+<:#G&#7898D#,(+<##0*#9888#<%'&"(%<"3%.&<#,"-#/.%<#.&3#434#3-"%34*<#*3#-4<.(+*<:

#&)%&

Page 35: Veille sur les nouveaux usages participatifs numériques

I*,+%<#(*#9_#"2-%(#5#(1.))"<%.&#0*#(14/%<<%.&#\#t.+2*((*#

H3"-#]D#Kn#"#("&)4#(*#2.3*#%&3*-")3%A#*&#0%-*)3D##0*,+%<##

#

0*#H$^:#L.+-#("#<"%<.&#7898D#*&#,(+<#0+#2.3*##

#

(*+-#34(4).//"&0*#,.+-#4(%-*#("#t.+2*((*#H3"-#7898#

*&#6+*(6+*<#)(%)<:

$!'8!&"%3%8!"%)/

%&%3%"3*+-

*&3-*,-%<*

+3%(%<"3*+-< .?@*)3%A<

,"-3%)%,"3%.&

K/'),"%$'*#'8!&"%3%8!"%)/L'$#'0)"#'%/"#&!3"%='-,&'6>'8!&'@5P<

32

3*)N&.(.'%*<

34(4<,*)3"3*+-<

.&

Page 36: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

!""#$%&!#"'()* 0*<%'&#O#^.?%&#0*#K.+-"3

N33,OTTWWW:<A-:A-T%&&.2"3%.&T7898X8mT&.+2*((*X<3"-:@<,Z<A-%&3%0[z>Kg")3+g).&3*&3<A-g3C3gKGV7

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

I"&<#(*#)"0-*#0*#<.&#4/%<<%.&##0*#34(4X-4"(%34D#t.+2*((*#H3"-D##("#)N"y&*#Kn#%&2%3*#<*<#34(4<,*)3"3*+-<#5#2.3*-#0*#/"&%F-*#%&3*-")3%2*#2%"#(*+-#34(4).//"&0*:#q&#<%/,(*#)(%)#<+-##(*#?.+3.&#f{#0*#("#34(4).//"&0*##

5#+&*#%&3*-A")*#Kn#T#t.+2*((*#H3"-D#<,4)%"(*/*&3#).&w+*#,.+-#("#34(42%<%.&:#!*<#34(4<,*)3"3*+-<#,*+2*&3#)N.%<%-#(*+-#)"&0%0"3D#3.+3#*&#).&3%&+"&3#5#<+%2-*#(14/%<<%.&#*&#0%-*)3#<+-#KnD#("#)N"y&*#Kn#43"&3#%&34'-4*#5#)*33*#%&3*-A")*:

q&#)(%)#<+-#("#,N.3.#0+#)"&0%0"3#

*&#7#)(%)<#0*,+%<#("#34(4).//"&0*#

"+3./"3%6+*/*&3#"+#L"2%((.&#i"(3"-0:>N"6+*#2.3*#*<3#A")3+-4#8Dmn|D#04)./,34#0%-*)3*/*&3#0*#("#A")3+-*#H$^:

!*#2.3*#%&3*-")3%A#*<3#-4<*-24##5#(14/%<<%.&#0*#Kn#/"%<#.&#,*+3#*&2%<"'*-#("#3-"&<,.<*-#5#01"+3-*<#3N4/"3%6+*<:

)-40

%3<O#N33,OTTW

WW:<A-:A-T%&&.

2"3%.&

T7898X8m

T&.+

2*((*

X<3"-:@<,Z<A-%&3%0[z

>Kg"

)3+g

).&3*&

3<A-g3C3gK

GV7

#&*%&

Page 37: Veille sur les nouveaux usages participatifs numériques

!*#<%3*#/"X-*<%0*&)*#<*#,-4<*&3*#).//*#(*#\#$")*?..c#

0*<#2.%<%&<#]:#>*#-4<*"+#<.)%"(#(.)"(D#)-44#*&#788jD#<1*<3#

0.&&4#,.+-#.?@*)3%A##0*#/*33-*#*&#-*("3%.&#(*<#N"?%3"&3<#

*&#(*+-#,*-/*33"&3#0*#<B4)N"&'*-#0*<#<*-2%)*<#.+#0*<#

%&A.-/"3%.&<#*3#0*#<1%&A.-/*-#<+-#("#2%*##

0+#6+"-3%*-#P"<<.)%"3%.&<#*3#).//*-w"&3<Q:#!*#<%3*#"#434#

("?*((%<4#).//*#\#H*-2%)*#t+/4-%6+*#*3#>%3.E*&#]##

,"-#(B"<<.)%"3%.&#\#!*#(.'*/*&3#&+/4-%6+*#*3#)%3.E*&#

]#6+%#0%<3%&'+*#(*<#<.)%434<#6+%#<B%/,(%6+*&3#\#,.+-#

)-4*-#0+#(%*&#<.)%"(#'-d)*#"+#&+/4-%6+*#]#

,/'-#&0%3#'/,21&%M,#'3%")C#/'*#-"%/1'R'3&1#&'*,'$%#/'-)3%!$

%&%3%"3*+-

).//+&*

+3%(%<"3*+-<

7&1#&'',/'W=!3#())V'*#-'0)%-%/-W

H!'&1-%*#/3#

)%3.E*&<

.?@*)3%A< .?@*)3%A<

%&A.-/"3%.& 0%<)+<<%.& <%3*#W*?

3*)N&.(.'%*<

!!!"

Page 38: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

!""#$%&!#"'()* 0*<%'&#O#^.?%&#0*#K.+-"3

N33,OTTWWW:/"X-*<%0*&)*:A-T

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

H+-#/"X-*<%0*&)*:A-D#)N"6+*#-4<%0*&3#,*+3#<+%2-*#<+-#+&#*<,")*#040%4#3.+3*<#(*<#43",*<#0*#("#2%*#0*#<.&#%//*+?(*#P-4+&%.&<D#3-"2"+CD#*3):Q#*3#b3-*#%&A.-/4#0*<#04)%<%.&<#,-%<*<#,"-#<*<#'*<3%.&&"%-*<:#I*,+%<#l"&2%*-#7898D##/"X-4<%0*&)*:A-#"##42.(+4#*&#<1.+2-"&3#"+<<%#"+C#-4<%0*&)*<#%&0%2%0+*((*<:##!*<#"<<.)%"3%.&<#*3#).//*-w"&3<#(.)"+C#,*+2*&3#"+<<%#).//+&%6+*-##

#*3#0*#<*-2%)*<#"+C#N"?%3"&3<:#

G&#@+%&#788`D#/"X-4<%0*&)*:A-#"#/%<#*&#,(")*#0"&<#+&#z!K#01V(A.-32%((*D#+&#4)-"&#-*(%4#"+#<%3*#6+%#,-4<*&3*#"+C#(.)"3"%-*<#(*<#0*-&%*-<#<*-2%)*<#6+1%(<#<*#,-.,.<*&3#014)N"&'*-D#0*<#%&A.-/"3%.&<#0+#?"%((*+-D#0*<#%&A.-/"3%.&<#0*#(1"<)*&<.-%<3*#*3#0*<#,-./.3%.&<#)N*a#0*<#).//*-w"&3<#5#/.%&<#01+&#c%(./F3-*#0*#(*+-#%//*+?(*:

V+3-*#A")3*+-#0+#<+))F<#0+#<%3*D#(1%/,(%)"3%.&#014(+<#(.)"+C#0"&<##("#,-./.3%.&#0+#-4<*"+D#"2*)#,"-#*C*/,(*#G2-EY#D+&#'-.+,*#<+-#A")*?..c#6+%#2%*&3#0*#<1.+2-%-#P#77#@"&2%*-#7898Q##*3#,*-/*3#01%&<3"+-*-#(*#0%"(.'+*#"2*)#(*<#N"?%3"&3<#0*#("#2%((*#01G2-E:#

)-40

%3<O#N33,OTTW

WW:/

"X-*<%0*

&)*:A-T

#&+%&

Page 39: Veille sur les nouveaux usages participatifs numériques

!1"'.-"#0*<#-4<*"+C#*<3#+&#,-.@*3#0*#'-"&0#"&&+"%-*#

*3#01"'*&0"#-*)*&<"&3#*3#,-4<*&3"&3#0*<#-4<*"+C#

A-"&).,N.&*<#,"-3*&"%-*<#*3#(*+-<#42F&*/*&3<:#>*33*#

%04*#5#434#("&)4*#*&#/"-<#7898#5#(1.))"<%.&##

0+#K*0%">"/,#0*#K"-<*%((*:#H.&#.?@*)3%A#*<3#0*#

*3#<+-#(*<#,-%&)%,"+C#-4<*"+3*+-<D#<+-#+&#,("&#&"3%.&"(D#

/"%<#4'"(*/*&3#<+-#+&#,("&#(.)"(:

K/'!.&1.!"#,&'*#'&1-#!,?'-)3%!,?'$)3!,?''#"'/!"%)/!,?

%&%3%"3*+-

*&3-*,-%<*

+3%(%<"3*+-< .?@*)3%A<

%&A.-/"3%.&

<+!.)&!'*#-'&1-#!,?'*#'8&)?%2%"1

-4<*"+C#<.)%"+C

@.)&!'*#-'&1-#!,?

)%3.E*&<

3*)N&.(.'%*<

Page 40: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

!""#$%&!#"'()* 0*<%'&#O#^.?%&#0*#K.+-"3

N33,OTTWWW:"'.-"X0*<X-*<*"+C:)./T

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

!*#,-.@*3#2%<*#5#)-4*-#+&#"'*&0"##0*<#-4<*"+C#0*#,-.C%/%34#*3#/*33-*##

#0*#,-.C%/%34#P,"-#"--.&0%<<*/*&3<D##.+#).//+&*<#,"-#*C*/,(*Q#+&#}"'*&0"#0*<#-4<*"+C#0*#,-.C%/%34~D#,-4<*&3"&3#(*<#-4+&%.&<D#42F&*/*&3<D#<"(.&<#

#0*#,-.C%/%34:#

;(#,*-/*33-"#5#3.+3*#,*-<.&&*#04<%-*+<*#01*&3-*-#0"&<#+&#-4<*"+#0*#<"2.%-#6+*(<#-4<*"+C#*C%<3*&3#,-F<#0*#)N*a#*((*D#0*#<"2.%-#)*#6+%#*<3#.-'"&%<4D#6+"&0D#*3#0*#,.+2.%-#E#"<<%<3*-D#0*#/"&%F-*#3-F<#<%/,(*D#*3#*&).-*#+&*#A.%<D#3-F<#).&)-F3*:#q&#"+3-*#.?@*)3%A#<*-"##0*#/"%((*-#(*<#-4<*"+C#*&3-*#*+CD#*3#0*#(*+-#0.&&*-#+&#/.E*&##0*#).//+&%)"3%.&D#01.-'"&%<"3%.&#)-.%<4*D#,.+-#+&#*&-%)N%<<*/*&3#/+3+*(#*3#+&*#)-.%<<"&)*#).//+&*:

!*<#A+3+-*<#A.&)3%.&&"(%34<#0+#<%3*OX#+&#V&&+"%-*#0*<#-4<*"+CDX#+&#V'*&0"#0*<#-4<*"+CDX#+&#A.-+/#0*<#-4<*"+CDX#+&#?(.'#0*<#-4<*"+C

)-40

%3<O#N33,OTTW

WW:"'.

-"X0*<

X-*<

*"+C

:)./

T

#&-%&

Page 41: Veille sur les nouveaux usages participatifs numériques

>-44*#*&#@"&2%*-#7898D#=*<3&3-+<3#*<3#+&*#,("3*A.-/*#

0*#<"3%<A")3%.&#*&#(%'&*#6+%##A")%(%3*#(*#0%"(.'+*#*&3-*#

(*<#).&<.//"3*+-<#*3#(*<#*&3-*,-%<*<#/"%<#"+<<%#*&3-*#

"0/%&%<3-4<#*3#).((*)3%2%34<#*3#"/4(%.-*-#"%&<%#("#6+"(%34##

#

("#*X-4,+3"3%.&#0*<#*&3-*,-%<*<X"0/%&%<3-"3%.&<:#

%&%3%"3*+-

*&3-*,-%<*

+3%(%<"3*+-< +3%(%<"3*+-< .?@*)3%A< .?@*)3%A<

%&A.-/"3%.& 0%<)+<<%.&

6#-"/"&,-"J'2!X"&%-#&'

-%"#'"#-"/"&,-"

).&<.//"3*+-< *&3-*,-%<*<

3*)N&.(.'%*<

<%3*#W*?

!!!"

Page 42: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

!""#$%&!#"'()* 0*<%'&#O#^.?%&#0*#K.+-"3

N33,OTTWWW:3*<3&3-+<3:)./T

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

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b3-*#*&3*&0+#*<3#("#,-*/%F-*#,-./*<<*##0*#=*<3&3-+<3S#3.+<#(*<#"2%<#<.&3#3-"&</%<#"+C#*&3-*,-%<*<#*3#).((*)3%2%34<#).&)*-&4*<#*3#)*((*<X)%#,*+2*&3#-4,.&0-*#"+C#).&3-%?+3%.&<:#!"#-4,.&<*#0B+&*#*&3-*,-%<*#.+#01+&*#).((*)3%2%34#X#<.+<#-4<*-2*#6+*#(*#).&<.//"3*+-X

#<+-#<"#&.3*:#V2*)#(*<#.+3%(<##0*#=*<3&3-+<3D#)N"6+*#*&3-*,-%<*##.+##).((*)3%2%34##,*+2*&3#"%&<%#/"y3-%<*-#<"#*X-4,+3"3%.&:

)-40

%3<O#N33,OTTW

WW:3*<

3&3-+<

3:).

/T

#$.%&

Page 43: Veille sur les nouveaux usages participatifs numériques

;"02%a*#*<3#+&#<E<3F/*#0*#3)N"3#5#%&34'-*-#<+-#<.&#<%3*#

%&3*-&*3:#>*33*#<.(+3%.&#"#434#042*(.,,4*#,.+-#"%0*-#

(*<#%&3*-&"+3*<#,*-0+<#<+-#+&#<%3*:#;"02%a*#"#434#).&w+#

,.+-#(*<#<%3*<#01*).//*-)*#/"%<#<.&#+<"'*#,*+3Xb3-*#

+3%(*#5#0*<#).((*)3%2%34<#6+%#<.+N"%3*&3#04/"34-%"(%<*-#

+&*#,"-3%*#0*#(1"))./,"'&*/*&3#0*#(*+-<#)%3.E*&<:#

0"&<#(1",,-.,-%"3%.&#0*#04/"-)N*<#"0/%&%<3-"3%2*<#

04/"34-%"(%<4*<#.+#,.+-#+&#,-*/%*-#&%2*"+#

01%&A.-/"3%.&:

,/'3)28")%&'*#'*%!$).,#'*12!"1&%!$%-1'8),&'=!0)&%-#&'$A!33)28!./#2#/"'*#-'%/"#&/!,"#-

%&%3%"3*+-

*&3-*,-%<*

+3%(%<"3*+-< +3%(%<"3*+-< .?@*)3%A<

%&A.-/"3%.&

4@*0%Y#J'*%!$).,#&'!0#3''$#-'%/"#&/!,"#-

%!*0%Y#

).&<.//"3*+-< *&3-*,-%<*<

3*)N&.(.'%*<

<%3*#W*?

!!!"

Page 44: Veille sur les nouveaux usages participatifs numériques

G&#<"2.%-#,(+<

<#'=)/3"%)//#2#/"

!""#$%&!#"'()* 0*<%'&#O#^.?%&#0*#K.+-"3

N33,OTTWWW:%"02%a*:)./

N33,OTT%&&.2"3%.&<0*/.)-"3%):.-'T

>*33*#<.(+3%.&#2%<*#5#)-4*-#+&*#,-.C%/%34#*&3-*#(1%&3*-&"+3*#*3#(*#<%3*#2%<%34#,"-#+&#<E<3F/*#0*#3)N"3#*&#0%-*)3:#U-d)*#5#)*33*#<.(+3%.&#(1%&3*-&"+3*#<*#-*3-.+2*#"))./,"'&4#0+-"&3#3.+3*#<"#2%<%3*#<*(.&#<.&#?*<.%&:

!1%&<3"(("3%.&#0*#)*33*#<.(+3%.&#*<3#<%/,(*#*3#<*#A"%3#0%-*)3*/*&3#<+-#(*#<%3*:#;(#,*-/*3#0*O#

9T#I%"(.'+*-#"2*)#(*<#2%<%3*+-<#,"-#(*#<E<3F/*#0*#3)N"3

7T#f-%*&3*-#(*<#2%<%3*+-<D#,"-#+&#<E<3F/*#0*#/4/.-%<"3%.&#0*#(%*&<D#0*#,"'*<#P:::Q#%(#*<3#,.<<%?(*#01"<<%<3*-#(*#2%<%3*+-#0"&<#<"#&"2%'"3%.&

YT#>.&3-R(*-#0*#(1")3%2%34D#"2*)#0*<#%&0%)"3*+-<#%(#*<3#,.<<%?(*#0*#/%*+C#",,-4N*&0*-#(*#).&3*&+#0*<#,-.?(F/*<#-*&).&3-4<D#("#<"3%<A")3%.&:::;"02%a*#*<3#+&*#<.(+3%.&#0.&3#(1+<"'*#,*+3#"%0*-#(*<#)%3.E*&<#0"&<#(1",,-.,-%"3%.&#0*#04/"-)N*<#"0/%&%<3-"3%2*<#04/"34-%"(%<4*<#.+#,.+-#+&#,-*/%*-#&%2*"+#01%&A.-/"3%.&:

)-40

%3<O#N33,OTTW

WW:%"

02%a*:).

/

#$&%&