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Oracle Time and Labor for projects

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    Deloitte & Touche LLP and affiliated entities.

    ImplementingOracle Time & Labourfor Projects

    Diane Bayes and

    Michele LaneDeloitte Inc.

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects2

    Implementing Oracle Time &Labour for Projects

    Do you know the labour cost for your projects?

    Oracle Time and Labour (OTL) will tell you!

    This presentation is a summary of the OTLfunctionality implemented for a client in late2006 for over 1,300 users.

    Learn about the various stages of implementation,the challenges encountered, the experience ofhaving a Pilot Group, and the benefits achieved.

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects3

    What we will cover

    Plan & Scope Plan, Scope & Objectives Overview of OTL

    Design & Build Design by Prototype

    Overview of the Solution Customizations

    Test & Deliver Testing Training

    Pilot Roll Out Full Roll Out Support

    Key Messages

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects4

    Plan & Scope

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects5

    Plan

    Rapid Implementation; Pilot rollout in 3 months

    Room for improvement with a full rollout in 5 months

    Team skills and resources required:

    Oracle Time & Labour Oracle Project Costing

    Report Writer (XML, Discoverer, SQL)

    Developer (Customizations, Alerts, Workflow)

    Training Communications

    Dedicated Steering Committee

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects6

    Scope & Objectives

    Consolidation of four different time entrysystems into Oracle Time and Labor

    Two business units; just over 60 of the over1,300 departments

    Approximately 1,300 potential OTL users fromover 27,000 employees

    Employees and Contractors

    Primary objective of time tracking is: Costing Capital Project work Management reporting

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects7

    OTL is just a time entry tool

    OTL is designed to facilitate time entry for bothemployees and contingent workers (contractors)

    Timecard layouts capture data for Project

    Costing, Payroll/HR, and Purchasing (contingentworker integration)

    Approved time entries are available for retrievalby any of the applications that require them

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects8

    OTL is not a

    Project Costing tool Integration allows time entries to be retrieved by the Project

    Costing module where the appropriate costing and accountingrules are applied and processed

    Resource Management tool Planning, scheduling and assignment of resources is supported

    through an integrated solution with Oracles ResourceManagement and Oracle Projects suite

    HR/Payroll tool Integration allows time entries and time exceptions to be

    retrieved by the HR/Payroll applications to affect entitlement andpayroll calculations

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects9

    Features of OTL

    Time entry can be completed through: a configurable web-based time entry screen an offline spreadsheet

    Time entry can be completed by the individual worker orby a designated Timekeeper

    Timecards are customizable to suit unique businessrequirements Specific business rules or Preferences can be applied

    to various groups of people to control a variety of dataentry attributes

    Approval rules can be configured differently for eachapplication receiving the data and applied to variousgroups through the Preferences

    *offline spreadsheet entry and Timekeeper functionality was not included in this solution

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects10

    Design & Build

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects11

    The Design and Build phase wasfacilitated by a series of Prototypes

    BuildPrototype

    ConductValidationWorkshop

    GatherRequirements& Feedback

    Prototype 1 Build based on basic requirements and

    assumptions from experience with theclient and existing Oracle environment

    Focus on demonstration of availablefunctionalities

    Facilitate discussion of configuration

    options

    Prototype 2

    Detailed build incorporating businessdecisions for both OTL & PA andfeedback from Prototype 1

    Larger audience to critique solution inValidation Workshop

    Pilot Go Live (Prototype 3)

    Full build in Production with all majordecisions confirmed

    Allow small user group to experienceand critique solution for ease of use

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects12

    Process and Approve Timecards

    Employees & Contractorsenter/correct all hoursWORKED to Capital,

    Operating (Indirect) andAdministrative Projects

    --Employees enter

    ABSENCE hours toaccount for their

    minimum work week

    Validate timecardagainstCONFIGURABLE

    warnings and criticalerrors

    24 hrs / day

    < employee standardweek

    Corrections

    Required?

    Yes

    No

    Send to Supervisorfor Approval

    Yes

    No

    Contractor

    Timecard?

    ChangesRequired

    ?

    Yes

    No

    End ofWeek

    TimecardApproved

    ALERT

    If timecard

    not

    completed

    on time

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects13

    OTL Preferences

    All Employees Timecard Periods

    Timecard Layout

    Create Templates

    Append Templates

    Timecard Edits

    Validate on Save

    Delete Timecards

    Contractors Approval Style

    Pubic Template Group

    Time Entry Rule Group

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects14

    Process Labour Costs

    Start

    Importtimecards fromOTL toOracleProjects

    Stop

    Istime

    charged toAbsence(vacation,

    Sick)

    Yes

    IsPerson Type

    contractor

    Labor CostOverrides:Individual

    contractor cost rate

    Yes

    No

    Labour CostExtension:

    Cost rate is set tozero based onProject Type

    Get employeeParent

    Organization

    OrganizationRate: Rates set byJob at Parent Org

    level

    Calculate cost:multiply hours by

    cost rateCost Rates influenced

    by:

    Project Type

    Person Type (Internal or

    External)

    Parent Organization

    Job

    Specific Contractor ratesor Labour CostOverrides

    No

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects15

    Auto Accounting Rules

    Labor Cost Account Labor Cost Clearing Account

    Type of ProjectDebit

    (Charge)

    Credit

    (Offset)Type of Resource

    Capital Construction inProgress Organizationresponsible for the

    personAll Labor

    Indirect

    (Special Admin

    Project Type)

    Organizationresponsible for the

    Person

    Special Liabilitysuspense account

    Contingent WorkerLabor

    Indirect

    (GeneralMaintenance &

    Expense)

    Organizationresponsible for the

    Project/Task

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects16

    Contingent Worker Workaround

    Oracles Out of the Box Solution:

    Create Project(s) Issue PO to hire Worker for Project(s)

    Distribution(s) are to the Project(s)

    Hire Contingent Worker (into HR) andreference PO

    Use OTL to charge time to Project as identified on the PO

    Choose to integrate OTL withPurchasing Timecards become receipts

    Choose to process costs in PA fromthe timecard or from the PO Receipt

    Use standard PO Matching to validateand process invoices; system confirmshours received before releasinginvoice for payment

    Our Workaround:

    Issue PO Distribution(s) are to the Special

    Liability account

    Hire Contingent Worker (into HR), donot reference PO

    Create Project Use OTL to charge time to Project Choose NOT to integrate OTL with

    Purchasing Choose to process costs in PA from

    the timecard (not the PO Receipt) Auto Accounting credits OTL entries

    to Special Liability Account Use manual reconciliation process to

    verify invoices and approve forpayment Invoice distribution debits the

    Special Liability Account

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects17

    Test & Deliver

    with Lots of Training &

    Communication!

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects18

    Testing Activities

    UAT

    IntegrationTesting

    Unit Testing

    Develop Test Scripts

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects19

    Training Logistics

    Presentation onlyNo Hands On

    Teach up to 1200 end users in 2 weeks in 2 different locations

    Approximately 100 remote end users (Microsoft Live Meeting)

    Additional classes were added after Go-Live

    Reference Materials Instruction Guide

    Quick Reference Guide

    Frequently Asked Questions Guide

    Curriculum: Delivered the same training to all types of

    users People entering time

    People approving timecards

    People running reports

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects20

    The use of a pilot was extremelyhelpful to the success of the project

    Approximately 20 people were identified from bothbusiness areas including Contractors, Employees andManagers

    Pilot users worked directly with the implementation team for support

    were actively involved in weekly user feedback sessions

    provided valuable input in preparation for the January go-live

    Made significant recommendations regarding go livecommunications and leading to the timecard modification

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects21

    Customized Timecard

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    Assigning an OTL Groupto a Project

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects23

    Communication was key

    Needed to ensure we got their attention Time span was relatively short Competition was high; financial year end, vacation roll over,

    holiday schedules

    Extensive, repeated bulletins, reminders, helpful tips and

    gentle warnings Demonstrated support from all levels of Management

    Messages were sent from key executives, not the project team

    Our Super Users !!!! Approximately 50 people from across the organization assisted

    in support and communication between the project team and the1300 users

    Team recruited during training and remained dedicated throughproduction support

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    Wrap Up

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects25

    Challenges Contingent worker functionalitywas relatively new

    An upgrade to Full HRfrom Shared HR was required

    Varying levels of process changefor different usergroups Which Projects to charge for different activities

    Adherence to different time entry schedules Changes to the on-going effort to setup and maintain the non-

    capital projects required for time reporting

    Planning for and participation in Training Encouraging people to attend sessions; busy schedules, year

    end Logistics of training a high volume of end users

    Providing effective Go Live support Almost 100% of users hitting the system on the first cutoff day

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects26

    Accomplishments Replaced four different time tracking systems from two

    different business units with one common system andcommon processes

    Eliminated manual consolidation, costing and entry ofhours to Projects

    Facilitated Project managers to be more accountable forthe costs that are charged to their projects

    Enabled Project and Departmental managers to drilldown to specific time entries from their Project summaryamounts

    Generated interest from other business units to adoptthe OTL solution

    Significantly increased the compliance rate within thefirst two weeks

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects27

    Success Factors

    Dedicated Steering Committee quickly identified the key objectives and used them

    effectively to keep scope in line and guide processand configuration options

    Extensive Communications Plan Early focus on Training

    Visible support from Executives who providedopening introductions to all training sessions inperson

    Pilot rollout Super User community Significant short term Go Live support

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects28

    Key Learnings

    Ensure an understanding of what OTL is and is not What other modules may be required to satisfy requirements Understand the Contingent Worker functionality

    Understand the use of HR data in a Full HR model Processes for new hires, contractors, terminations, particularly in

    a non-Oracle HR environment Importance of assignment dates

    Confirm the approach for utilizing Projects to track timewhich is nototherwise considered to be Project time

    Prepare Training plan & logistics EARLY

    Provide at least one report that includes Everything Individual management styles differ, reports that allow each userto sort and summarize their people data are well received

    Recruit an extended team to facilitate communicationsand assist with Go Live support, our Super Users

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    Questions?

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    Appendix

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects31

    AccountingApproach

    EntryCapital Projects Costs Operating Projects / Operating Tasks in

    Capital ProjectsAdmin Project

    Employees Contractors Employees Contractors Employees Contractors

    Charge

    (DR)

    TaskCompany &

    CIP account

    Employee

    Organization

    (Co.Loc .Dept) &

    Al located

    Capital Labou r

    RecoveryAccount

    TaskOrganization

    (Co.Loc.Dept) &

    Contracted

    Labour

    ExpenseAccount

    Employee

    Organization

    (Co.Loc .Dept) &

    Al located

    Capital Labou r

    RecoveryAccount

    ContractorOrganization

    (Co.Loc.Dept) &

    Contracted

    Labour

    ExpenseAccount

    Offset

    Employees

    (CR)

    EmployeeOrganization

    (Co.Loc.Dept) &

    Allocated

    Capital Labour

    Recovery

    Account

    Employee

    Organization

    (Co.Loc .Dept) &

    Al located

    Capital Labou r

    Recovery

    Account

    Employee

    Organization

    (Co.Loc .Dept) &

    Al located

    Capital Labou r

    Recovery

    Account

    Offset

    Contractors

    (CR)

    ContractorOrganization

    (Co only) &

    Contractor

    Clearing

    Account

    ContractorOrganization

    (Co only) &

    Contractor

    Clearing

    Account

    ContractorOrganization

    (Co only) &

    Contractor

    Clearing

    Account

    The agreed approach allows internal costs to be reflected in project management reports without creating a

    cross charge to departments who utilize internal resources for non-capital activities.

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    Deloitte & Touche LLP and affiliated entities.Implementing Oracle Time & Labour for Projects32

    Summary of Costing & Accounting Rules

    Type of Project Type ofResource Project CostResults

    Financial Statement Impact

    Charge (Debit) Offset (Credit)

    Capital Internal Average Cost Capital Employee Org(Allocated Recovery)

    External Actual Cost Capital Clearing (Liability)

    Expense &Maintenance Internal Average Cost No Impact

    External Actual Cost Task OwningOrg Expense

    Clearing (Liability)

    Absence Internal

    (*no external)

    $0 No Impact

    Administrative Internal Average Cost No Impact

    External Actual Cost Contractor OrgExpense

    Clearing (Liability)

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    Deloitte & Touche LLP and affiliated entitiesImplementing Oracle Time & Labour for Projects33

    Deloitte, one of Canadas leading professional services firms, provides audit, tax, consulting, andfinancial advisory services through more than 6,800 people in 51 offices. Deloitte operates in Qubecas Samson Blair/Deloitte & Touche s.e.n.c.r.l. The firm is dedicated to helping its clients and itspeople excel. Deloitte is the Canadian member firm of Deloitte Touche Tohmatsu.

    Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms, andtheir respective subsidiaries and affiliates. As a Swiss Verein (association), neither Deloitte ToucheTohmatsu nor any of its member firms has any liability for each other's acts or omissions. Each of themember firms is a separate and independent legal entity operating under the names Deloitte,

    Deloitte & Touche, Deloitte Touche Tohmatsu, or other related names. Services are provided bythe member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.

    Deloitte & Touche LLP and affiliated entities.