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480-444-6301 STRESSMASTER www.Stressmaster.com

In1976,Dr.JimPetersen,an

Arizonapsychologistspecializ-

inginhelpingpeoplewithstress

andstressrelateddisorders

athisBiofeedackandStress

ManagementClinic,developa

stressassessmenttoolcalledthe

StressManagementQuestionnaire(SMQ).TheSMQ

wasdesignedtohelpindividualsidentifypotentialstress

"risk"areasand,then,basedupontheresultsdevelop

aninterventionprogramstoreducestressandenhance

one'sstressmasteryskills

TheinitialSMQworkedwellbutneededtoberefined,

shortenedandpsychometricallyvalidated.Ashorterver-

sionoftheSMQwasdeveloped.Itprovedtobeeasier

touseandproducedevenbetterresults.Thefirstsuc-

cessfulapplicationoftheSMQwasintheUniversityof

Arizona's"ProjectWellAwareAboutHealth"program

fundedbytheKelloggFoundation(1980).Sincethen,

theSMQhashelpedthousandsofstressed

Research

In1980,theSMQunderwentacomprehensive

validationstudyfundedbytheNationalInstitutefor

OccupationalSafetyandHealth(NIOSH).Usingstrati-

fiedrandomsamplingtechniqueswithseveralmajor

corporations,theresultwastheidentificationofseven

keybehavioral"risk"factorsorscales.

Becausestressisknowntohaveanegativeeffecton

onesbodyandhealth,afollow-upstudywasthencon-

ductedtodetermineifthesevenprimaryscalescorre-

latedwithanynegativeaffectsofstress.

The SMQ

Astratifiedrandomsampleofemployeesfromthecor-

porationswhoparticipatedinthisstudywereanalyzed

usingastatisticalprogramknownas"discriminant

analysis."Thisanalysiscomparedthosewithhighscale

scoreswiththosewithlowscores.Theresultshowed

acorrelationbetweenhighscoresandstresseffects;

thosewhoscoredhighoneormoreofthe7Stress

WarningSignScalesalsotendedtohavemorephysical

problemsthanthosewhoscoredlow.

ThesesevenscalesbecametheheartoftheSMQ.In

additiontothesevenriskfactorsfourotherinformational

scaleswherecreatedandintegratedintoSMQBooklet.

SMQ Assessmet i a Booklet

TheSMQisa34pagebookletcompletewiththe87

basicSMQquestions,ascoringandprofilingsection

anddetailedinformationabouteachofthestress"risk"

scores.TheSMQBookletcanbeusedbyanindividual

forself-explorationoraspartofasmallorlargegroup

stressmanagementtrainingprogram.TheSMQisa

flexibletrainingbookletthatassessparticipants'stress

levels,providesaprofileoftheirresultsandgivessolid

professionalinformationabouthowtodevelopstress-

masteryknowledge,skillsandattitudes.

Applicatios

TheSMQhasbeencompletedbyover600,000people

worldwide,featuredfortwoyearsonAOL'sThriveOn

HealthandOxygenwebportalsandusedinahostof

stressmanagementprogramsworldwide.Itiscurrently

beingintegratedintooneofAmerican'stophealthand

wellnesswebsitesasanon-linestressassessment.The

SMQcanbeusedinbyanyoneworkinginthefieldof

stressorstressmanagement.
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THE 11 SMQ SCALES

Assessment,likeacompass,notonlyshowswhichwaytogo,butalsoremindsuswhenwe'reoffcourse

andthenhelpsusgetbackontrack.TheStress

ManagementQuestionnaire(SMQ)isasuchaself-

assessmenttool;itassistsoneinsettingapersonal

courseforchangeandstressmastery.

ThefirstsectionoftheSMQParticipantFormBooklet

isawayforonetolearnaboutpersonalstress.Inthis

stressself-assessmentsectionapersonanswers87

scientificallydevelopquestionsabouthowfrequently

thenengageincertainbehaviors.Thesequestions

resultinstress"risk"scoresontheeleven(11)

scientificallydevelopedstress"risk"scales.Additionally,

thesescalesfallunderthreemaincategories:

7 Stress Warig Sigs

2 Stress Effects2 Stressors

7 Stress Warig Sigs Scales

TheSMQidentifieshowwelloneismasteringstresson

the7StressWarningSignsScalesandindiscovering

newmoreeffectivewaystomasterstress;theyare:

Hostility/Ager (HO)

Time Orietatio (TE)

Perfectioism (PE)

Disappoitmet (DI)

Burout (BR)

Uderachievemet (UA)

Tesio (TE)

STreSS "riSk" ScaleS

2 Stress Effects Scales

Theendproductofstressisdis-stress;eitherphysical/

emotionalorbehavioral.Sincetheeffectsofstressare

primeindicatorsofhowwelloneismasteringstress,

theseareimportantconceptstounderstand.These

scalesgiveaninsighttothedegreethatstressmaybe

affectingoneshealthandwellbeingatthistime.The

twoStress Effects scalesare:

Physical Stress Effects

Life/Work Satisfactio Scales

2 Stressor Scales

The SMQ Stressor Scales evaluatetwodifferenttypes

ofstressorsthatcanhaveanimpactonhowwellyou

feelandfunction.Learningthedifferencebetweenthese

twoconceptscanmakeadifferenceinhowwellone

mastersstress.Thetwo Stressorscalesare:

Life Evets

Hassles

Balance

Homeostasis

mastery
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SMQ - PRInT VERSIOn

The11SMQscalesarethenscoredandinterpreted.

The Participat Formisacomprehensive34page

booklettypicallygiventoaparticipantinastress

managementtrainingprogram,aspartofsmallgroup

stressawarenessprogramsorindividualincounsel-

ingorcoachingsessions.Inatrainingprogram,the

SMQcaneitherbecompletedbeforetheprogram

andbroughtintotheclass,oritcanbeadministered

attrainingprogram.

Inaclinicorcoachingsession,theSMQisgivento

theindividualandthentheresultsareusedaspartof

anoverallcoachingorcounselingsession.Thegoal

inbothcasesistohelpanindividualunderstandand

recognizehisorherstress"risk"levelsandtouse

thatinformationtodevelopwaystomasterstressat

workandhome.

TwoFormsofthePrintVersionareemployedinmost

programs;theyare:

SMQ Participat Form

SMQ Compaio Form

TheSMQ Participat Form consistof....

About The SMQ -detailsabouttheSMQ

SMQ Assessmet -87stressquestions

Scorig the SMQ-produces11SMQscalesscores

Your Stress Profile-graphs"risk"level

Iterpretig Guide -providesinformationonscales

Cotract For Chage -maximizeschange

Resources-provideshelpfulresources

2 SMQ VerSionS

TheSMQ Compaio Form

EachSMQPrintVersionbookletcomeswiththeSMQ

Compaio Form(4pp).Thisformiscompletedby

aspouse,co-workerorfriendontheParticipant.This

toolprovidesa2nd"opinion"orviewofhowwellthe

Participantismasteringstress.

TheCompanionFormisidenticaltotheParticipant

Form,howeveritdoesnothavetheScoring,

GraphingorInterpretiveGuide.TheCompanionForm

isscoredbytheParticipantandintegratedintohis/

hergraphandinterpretation.TheSMQCompanion

Formallowsparticipantstoobtainan"objective"view

ofhowothersviewone'sstressmasteryskills.

Fortrainers,aFacilitator's Maual isalsoavailable

providingdetailinstructiononhowtodesignand

implementaneffectivestressmanagementprogram.

ItdetailswaystousetheSMQinaprogramalong

withsuggestionsforactivitiesandlearningtasks.

c t im Bw t S exmps
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SMQ - On-LInE VERSIOn

ThelatestversionoftheSMQ

istheSMQ Olie Versio.

Now,theSMQcanbetakenquicklyviatheInternetthus

allowingforaneasyassess-

mentandinterpretation.

InordertotaketheOlie SMQ,eachpersonispro-

videdalinktotheassessmentwebsiteandaunique

accesscode.Theaccesscodesisusuallyprovidedby

theinstructororcounselor.Oncethecodeisentered,

onecanimmediatelybeginansweringthequestions.

Afteransweringthe87SMQquestions,alongwitha

fewdemographicitems,theresultsareautomatically

calculatedandtheresultsdisplayedinaone-page

Stress Profile.Theparticipantlearnsimmediatelyif

his/her"risk"leveloneachofthescales.

STRESSMASTERY GUIDEByclickingalinkontheStress

Profilepage,theStressmaster

Guide(PDF)isthendownload-

edandprintedforpersonalor

traininguse.TheStressmastery

Guideprovideseachperson

withdetailedinformationon

eachscale.

TheGuideisanexcellentsourceofstressmastery

strategiesandtechniquesandprovidesinsightinto

howtodealwith"at-risk"behaviorsandattitudes.

Thetrainerorcoachcanthenworkwitheachperson

toidentifygoalsandstrategiestohelpthemmaster

stressineachareaneeded.

VARIATIOnS

Multiple UsesofbothInternetandPrintVersionsare

many;suchas...

Corporate stress maagemet programs

Public stress ad welless programs

Cliics where stress is a focus of treatmet

Idividuals who wat to master stress

1:1 Couselig or Coachig

Hospital, metal health & welless ceters

As a marketig tool to help expad

As a way to measure orgaizatioal stress

TheO-Lie SMQ isveryflexibleandcanbetailored

toyourneeds;e.g.,additionalquestionscanbeadded

toprovidefeedbackonuniqueaspectsofstresswithin

acompanyororganization.Thisisparticularlyuseful

whenacompanywantstotakethepulseofagroupor

theentirecompanyonprogramsoreventsspecificto

thatcompany.

TheSMQ Resultscanalsobeaggregatedbycompany,

divisionand/ordepartmentinspreadsheetand/orgraphformat.Thisinformationcanbeveryhelpfultoyou,the

HRdepartmentand/ormanagersinidentifyingkey"risk"

areasforfuturetrainingorEAPwork.Alldataarede-

identifiedsoastomaintainconfidentialityandprivacy.

Co-Bradig-TheentireSMQSystemcanbeco-

brandedwithyourcompanyorbusinessnameand

logoontheSMQandreports.Itisagoodmarketing

practicetoaddyourlogoandbrand"look"totheSMQ

andreportsinordertoincreaseawarenessofyourown

brandandtoaddcredibilitytoyouandyourcompany.If

youworkwithacompanythatwantstheirnameoneach

SMQ,allreportsandtheStressmasteryGuide,wecan

accommodatetheirneeds,also.
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FACILITATORS MAnUAL EXAMPLE

StressmasterAssociate Program

Manyprofessionalsarelookingtoexpandtheircurrent

stressmanagementprogram,addmorerevenuetothe

bottomlineandenhancetheirownprogramswithnew

tools.

StressmasteriscurrentlyexpandingitsAssociate

ProgramintotheUK,Australia,NewZealandand

Europe.WeareseekingAssociatesinthesecountries,

includingtheUS,tohelppeopleacrosstheglobeto

learnhowtomasterstressintheirpersonallives.

Contactustolearnmoreabouthowtojoinourinterna-

tionalteamofStressmaster Associates. Keybenefits

includetheabilitytopurchaseSMQproductsatwhole-

saleandreselltoyourclientsorthepublic,marketing

assistance,websitedevelopment,increasecredibility

andtheabilitytogrowandexpandyourstressmanage-

mentpractice.Ourprogramcandramaticallyincrease

yourrevenuesandexpandyoursalesthroughmarketing

andadvertising.

Ifrequested,wecanevenhelpyoudesignaneffec-

tivemarketingcampaign.Significantincomecanbe

achievedbyresellingOnlineSMQ'sinquantitytocor-

porations,governmentalagencies,non-profitorganiza-

tions,hospitals,wellnesscentersandmore.Because

wecanprovideunlimitedOnlineSMQ,thepossibilities

areendless.

assts Pm

Theinvestmentisminimalandthebenefitsareexcep-

tional.DownloadourASSOCIATESBROCHUREfor

moredetailsorcontactusdirectlyat480-444-6301.

Stressmaster Public Speakig

Stressmastercanprovideyourorganizationorcompany

withanexperiencedprofessionalspeaker,workshop

leader,orprogramfacilitator?Dr.JimPetersen,oneof

ourStressmasterAssociatesandourownteamoftrain-

ersarereadytoassistatanytime.Ourpresentations

aretimely,fun,informativeandup-to-datewiththelatest

informationonstressandstressmastery.Inaddition,we

cantailoredaprogramtomeetyourspecificneeds.

Stressmastercanalsocanprovidean"in-house"

Train-the-TrainerprogramforyourHRandTraining

Departmenttohelpyourteamdeveloptheskillsand

knowledgenecessarytoconductahighqualitystress

managementprogram.And,ifatotalcompanywide

stressassessmentisneeded,wecantailoronetomeet

yourneeds.
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Ftts Mu

SMQ Facilitators Maual

Stressmaster'steamofprofessionalshavebeen

conductingstressmanage-

mentprogramsformany

years.Withourknowledge

andexperiencewehave

designedanddelivered

stressmanagementpro-

gramsforlocalclinics,well-

nesscenters,governmental

agencies,non-profitorganizationsandmultinational

corporationsandorganizations.Wehavepresentedto

thousandsofindividualsfromgrouptrainingsessions

tomulti-dayworkshopsandconductednumerous1:1

counselingandcoachingsessionswithstressedindi-

viduals.Weunderstandthechallengesofstresswithin

theorganization.

WedevelopedtheFacilitator'sManualfortrainers,

consultantsandHRDprofessionals,baseduponour

"realworld"experiencewithuseoftheSMQinthebusi-

nessandgovernmentalarenas.Thismanualprovides

specificguidelinesandinformationtoeithera)createa

newStressmasteryprogramorb)toassistexperienced

trainersintheapplicationandintegrationoftheSMQ

intotheirownuniqueprograms.

Inaddition,theFacilitatorsManualcontainsdetailsofhowtouseandintegratedtheSMQintovirtuallyany

stressmanagementprogram.Forindividualsnewto

stressmanagementprogramming,theManualwillpro-

videtemplateforyouruse,alongwithspecificsforwhat

toincludebaseduponthelengthoftheprogram.The

Manualcontainsgroupandindividualexercises,asec-

tiononmanagerialstressandmuchmore.

TheFacilitator'sManualprovidesdetailsonhowtouse

theSMQeffectivelyandefficientlyinanystressman-

agementprogram.

Facilitator's Maual Table of Cotets:

Ch 1 - Desigig A Stress Maagemet Program

Ch 2 - About Stress

Ch 3 - Stressors, Stress Respose & Stress Effects

Ch 4 - Seve Stress Warig SigsCh 5 - Stress Self-Assessmet

Ch 6 - Stressmastery Strategies

Ch 7 - What To Do With High SMQ Scores

Ch 8 - Maagers ad Stress

Ch 9 - Refereces

Ch 10 - Cotract for Chage ad Score Card

InadditiontotheFacilitator'sManual,weprovide

ourAssociateswithaStressmasterPowerPoint

Presentation.ThisPowerPointisprovidedtohelptrain-

ersorpresentershighlightkeyelementsoftheprogram.

Weareavailableforassistancebyphoneoremailto

helpyoutousetheSMQaseffectivelyaspossible.To

seemoreoftheFacilitatorsManual,clickhere...
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Ive bee usig the SMQ for over the last 14 mothsad have give it to about 750 people. It has bee extreme-ly useful i our Stress Maagemet Program ad Ivereceived much positive feedback from the Participats.Some remarks have bee:

The (SMQ) guide has helped me chage my life.

I get better isight every time I go through the Report adGuide.The SMQ helped me kow myself a lot better. Im a bettermaager because of that.

These remarks make me feel good about the effectiveessof the istrumet as we apply it i the Stress MaagemetProgram.

PD - Traiig Psychologist for a large State Agecy

I have been reading my "HIGHS" (scores on the SMQ) andI thank you for hitting it on the head. My anger, time urgency,

tension highs describe me perfectly. I will be using the info tak-

ing it to my group counseling sessions for discussion input.BF-NewPortRichey

The large number of advisors who turned out for thepresentations (by you) and the enthusiastic response to the

material presented attests to the excellent job you did! (And)...

we heard nothing but compliments on the programs beingcon-ductedfortheadvisors.

JTN-NationalLawEnforcementCounci

I am oe of a small team of Traiig & Developmetcosultats here at Capita who provide a umber of stad-aloe courses i additio to our more bespoke cosultacywork. Oe of these courses is Peak Performace UderPressure - desiged to help people to uderstad a littlemore of the ature of stress, their stressors, their stressrespose, ad explorig prevetative measures ad copigmechaisms.

The SMQ is used withi the cotext of this course. Del-egate feedback has bee uiversally very positive, ragigfrom the beet of havig oe's self-awareess reiforced,through to some real epiphaies.

O a persoal ote, I have foud the SMQ to be a robust,iformative tool, based o soud theory ad practice. I amdeitely a advocate of the Stressmaster philosophy!

JL (UK Cosultacy)

Thiswasoneofthemostvaluableinvestmentswehavemadeavailableforouremployees.

Jim,

I just got ished lookig over the materials to the SMQ ad

I have to say that I am quite impressed. There is a place for

this o a global level for sure. At the very least for people i

the health care world as a staple istrumet... I just wated

you to kow that you really did a great job with this. The

etire package is brilliat. (Later) I took the SMQ. I am sure

that you will ot be surprised to kow that, I was impressed

o rst sight.

Lawrece F. (Licesed Psychologist - nY ad CA)

Whathasconsistentlybeencommentedoninregardtothe

SMQistheparticipantsseeinghowtheircompanionsratethem,

comparedtotheirownselfevaluations.Longer-termmarried

couplestendtomirroreachotheronthegraph,whilethereare

oftenbigdisparitiesbetweenselfandcompaniononthosein

lessstructuredrelationships,orlessintimaterelationships(i.e.

siblings,friends,co-workers).Also,manyremarkedthattheydid

notknowtheywereasaffectedbystressuntilseeingtheSMQ.Ithinkstressisabadgeofhonoramongsome--ifyouarenot

stressed,youarenotworkinghardenough.TheSMQallows

themtoseetheimportanceofbalancebetweenwork/homeand

theneedfordecompression"me"time.IthinktheSMQhas

beenagreateducationaltoolinthefactthatparticipantsrealize

thatstressismoreofanenemyofproductivity(professionally

andpersonally)thentheyhadpreviouslybelieved.

OneofthekeyareaswefocusoninourDistrictManagertraining

isfortheparticipantstonotonlyaddresstheirstress,butalso

helptheirdirect-reports(StoreManagersandCSRs)withstress.

Asmentioned,thisremainsaverypopularcourse.Rightnowweareprojectingabout50participantsthisyear,butthereisa

possibilitywewillofferthisaspartofastand-aloneprogram(as

opposedtoablockofinstructionina5-daycourse).

Chris

LargeConvenienceStoreChain

Followingisasummaryoftheparticipant(60+SeniorPart-

nersataBig5AccountingFirm)evaluationsyoureceivedas

aninstructorforourrecentsessionofManagingStress,heldin

Houston.

Out of a possible score of 5 with 5 beig most favorable...

Prepared 4.50

Clarity of Iformatio 4.21

Istructor Kowledge 4.71

Iterest i Studet Success 4.43

Respose to questios 4.29

Desire for more 4.21

Overall 4.24

These results reveal a strog, positive view of the program.

Seior Parter - Big 3 Accoutig Firm

WhaT PeoPle are Saying!
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hw t od t SMQ

ToordertheSMQgoonline(clickbelow)togetthelatestpricing.However,ifyouhaveaspecialneed,largeorderor

wanttotailoryourordertoyouruniqueneeds,pleasecontactusdirectly.Followingisanexampleofcostsassociated

withvariousquantitiesforOnlineandPrintVersionsoftheSMQ.Stressmaster guaratees your satisfactio. If are ot

happy with our products for ay reaso, please retur uused materials for a refud.

SMQ - PRInT VERSIOn SETS

EachSMQSetincludes:1 SMQ Participat Form (34pp)&1SMQ Compaio Form

2 for 1 SMQ Set* - new Cliets Oly @ $21.95/ea

1-24-SMQSets* @$17.95/ea

25-49-SMQSets* @$16.95/ea

50-99-SMQSet* @$15.95/ea

Callforaquantityquote.

SMQ - OnLInE ASSESSMEnTS

EachOlie SMQincludes:1 admiistratio + Stressmastery Guide - 28pp (PDF)

1-24-On-lineSMQs @$12.95/ea



ForpricingonlargerquantitiesorforAssociatepricingpleasecall480-444-6301

FACILITATOR MATERIALS

1FacilitatorsManualOnly-(DownloadOnly) =$65.00

1FacilitatorsKit* =$125.00

* FACILITATORS KIT InCLUDES:

1FacilitatorsManual-PDF 1StressmasterPowerPointPresentation(PDF)

CallStressmasterat480-444-6301toplaceorderSkype:thestressmaster

c h

t od t

SMQ o

To seeSMQ

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