orientation to natural work teams€¦ · kick-off 4/16/01 kick-off sessions 1 4/23/01 orientation...

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Orientation to Natural Work Teams Team Mesa

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Orie

ntat

ion

to

Nat

ural

Wor

k Te

ams

Team

�Mes

a�

2

Wel

com

e

�R

ole

of T

eam

Lea

der

�R

ole

of F

acilit

ator

�R

ole

of P

artic

ipan

t/Tea

m M

embe

r

3

NW

T D

evel

opm

ent O

bjec

tives

�D

evel

op fl

exib

le N

WTs

that

can

qui

ckly

resp

ond

to

the

dyna

mic

bus

ines

s at

RM

W.

�C

ondu

ct d

evel

opm

enta

l cou

rses

that

enh

ance

the

know

ledg

e an

d sk

ills o

f the

Tea

m M

embe

r.�

Cre

ate

an �o

n-tim

e� s

kill

deve

lopm

ent p

hilo

soph

y to

pr

ovid

e m

axim

um re

tent

ion

and

impl

emen

tatio

n.�

Util

ize

a tw

o-fo

ld p

rogr

am fo

cusi

ng o

n te

am d

evel

opm

ent

and

team

ski

lls.

�D

emon

stra

te o

rgan

izat

ion-

wid

e su

ppor

t sys

tem

s th

roug

h pr

ogra

m fa

cilit

atio

n an

d m

aint

enan

ce.

�Pa

rtici

pate

in a

stru

ctur

ed tr

ansf

er o

f le

ader

ship

pro

cess

.

4

Prog

ram

Nor

ms

�In

form

al &

inte

ract

ive

�M

aint

ain

and

enha

nce

self-

este

em�

List

en to

und

erst

and,

resp

ond

with

em

path

y�

Avoi

d ni

tpic

king

�As

k fo

r hel

p &

enco

urag

e in

volv

emen

t�

Be p

rom

pt &

pre

pare

d�

HAV

E FU

N!!

5

Ice

Brea

ker Ic

e B

reak

er

6

Why

Tea

ms?

�Ad

vant

ages

�D

isad

vant

ages

7

Nat

ural

Wor

k Te

am

A gr

oup

of p

eopl

e w

ho w

ork

toge

ther

ever

yday

on

a co

mm

on p

urpo

se,

prod

uct o

r fun

ctio

n to

impr

ove

perfo

rman

ce a

nd in

divi

dual

sk

ills th

roug

h th

eir c

olle

ctiv

e sk

ills &

ex

perie

nce.

8

Bene

fits

of a

NW

T

�En

hanc

ed s

ense

of o

wne

rshi

p�

Enha

nced

invo

lvem

ent i

n de

cisi

on m

akin

g�

Vers

atilit

y tra

inin

g &

rota

tion

�Br

oade

r kno

wle

dge

of th

e bu

sine

ss�

Stro

nger

wor

k re

latio

nshi

ps�

Less

rest

rictiv

e co

mm

unic

atio

n flo

w�

Enha

nced

com

mon

pur

pose

& a

ccom

plis

hmen

t�

Con

tinua

lly im

prov

ing

perfo

rman

ce�

Mor

e fu

n!

9

Wha

t a N

WT

shou

ld lo

ok

like.

..�

Org

aniz

ed

�R

egul

ar &

wel

l lea

d m

tgs.

�U

tiliz

e co

mpi

led

data

�Se

t obj

ectiv

es

�U

p-to

-dat

e, v

isib

le, a

ccur

ate

mea

sure

s�

Impr

ovem

ent f

ocus

�Pr

iorit

ize

prob

lem

are

as�

Assi

gn n

atur

al o

wne

rs to

ass

ist i

n pr

oble

m s

olvi

ng�

Eval

uate

pro

gres

s m

ade

�So

lve

prob

lem

s�

Impl

emen

t pro

ject

s

�Fo

cuse

d on

wha

t the

y ca

n do

to

impr

ove

�Po

sitiv

e tre

nds

in a

ll ke

y m

easu

res

�H

elpi

ng e

ach

othe

r im

prov

e pe

rform

ance

�W

ork

safe

ly�

Keep

are

a cl

ean

�Tr

aini

ng to

ass

ure

ever

yone

has

ne

eded

ski

lls

10

How

do

we

get t

here

?

11

Ope

n C

omm

unic

atio

nF

ocus

ed o

n su

ppor

t, fe

edba

ck, a

nd c

eleb

rate

d su

cces

ses

12

RM

W T

eam

Stru

ctur

e

Ta

sk

Te

am

sSafety

Kaizen

NW

TL

dr:

Te

am

Le

ad

er

NW

TL

dr:

Te

am

Le

ad

er

NW

TL

dr:

Te

am

Le

ad

er

Vo

ya

ge

r T

ea

mL

dr:

Jack

Mb

rs:

Su

pe

rvis

ors

,T

ea

m L

drs

, E

ng

ine

ers

Ma

teri

als

Ld

r: T

ravis

Mb

rs:

Pro

du

ctio

n,

Bu

ye

rs,

Inve

nto

ry

Qu

ali

tyL

dr:

Bob

Mb

rs:

Qu

al. E

ng

.,Q

ua

l. T

ech

nic

ian

s

Mfg

. E

ng

ine

eri

ng

Ld

r: L

ucy

Mb

rs:

Mfg

.,E

ng

inee

rs

Ad

min

.M

brs

: A

cct,

HR

,T

rng

Su

pp

ort

Gro

up

s

Na

vig

ato

rsL

dr:

Gre

gM

brs

: M

an

ag

ers

13

Team

Pur

pose

�N

avig

ator

s�

Dev

elop

ove

rall

dire

ctio

n &

plan

t goa

ls, C

reat

e si

ngle

ness

of p

urpo

se, D

rive

CI p

roce

sses

, Reg

ular

revi

ew w

ith a

ll te

ams

�Su

ppor

t Gro

ups

�Se

rve

as s

ubje

ct m

atte

r exp

erts

(SM

Es) t

o su

ppor

t NW

Ts, S

uppo

rt pl

ant

goal

s, D

rive

NW

Ts u

nder

stan

ding

of t

he �k

ey m

etric

s.�

�Vo

yage

rs�

Prov

ide

lead

ersh

ip fo

r NW

Ts, D

rive

over

all P

lant

goa

ls

�N

atur

al W

ork

Team

��C

usto

mer

� foc

us, I

mpr

ovem

ents

in q

ualit

y, p

rodu

ctiv

ity, s

afet

y,&

sche

dule

at

tain

men

t

14

NW

T Ke

y M

etric

s

�Pr

oduc

tion

�Sc

hedu

le

Atta

inm

ent

�Q

ualit

y�

Safe

ty

15

Team

Dev

elop

men

t

Team

Dev

elop

men

t�

Orie

ntat

ion

to N

WT

�Pa

rt I:

Com

mun

icat

ion

�Pa

rt II:

Par

ticip

atio

n�

Part

III: W

orki

ng in

Te

ams

�Pa

rt IV

: Res

pect

in th

e W

orkp

lace

�Pa

rt V:

Tea

m

Perfo

rman

ce

Team

Ski

lls�

Key

Met

rics

101

�In

trodu

ctio

n to

Con

tinuo

us

Impr

ovem

ent

�5-

S H

ouse

keep

ing

Proc

ess

�5S

: Int

rodu

ctio

n &

Sort

�5S

: Set

in O

rder

�5S

: Shi

ne�

5S: S

tand

ardi

ze�

5S: S

usta

in�

Intro

duct

ion

to G

oal S

ettin

g�

Plan

, Do,

Che

ck, A

ct P

robl

em

Solv

ing

16

Kick

-off

Plan

-20

01Te

amJa

nFe

bM

arA

prM

ayJu

nJu

lA

ugS

epO

ctN

ovD

ec

Team

Ldr

Ph#

1Te

am

Ph#

2Te

am

Ph#

3Te

am

Sup

pTe

ams

Trai

ning

Trai

ning

Impl

emen

tatio

nM

aint

enan

ce

Ass

umpt

ions

for

NW

T T

rain

ing

Plan

:�T

rain

ing

Phas

e =

Wee

kly

sess

ions

-2

hrs/

wk

(*ex

cept

for M

etric

s 101

/Tea

m D

evel

opm

ent V

.)

�Reg

ular

Tea

m m

eetin

gs d

urin

g Im

plem

enta

tion

& M

aint

enan

ce P

hase

s�N

avig

ator

�U

pdat

e� se

ssio

ns b

etw

een

phas

es (m

arke

d w

/

)

Impl

emen

tatio

nM

aint

enan

ce/T

eam

Lea

ders

hip

Trai

ning

Impl

emen

tatio

n

TB

A

17

Kick

-off

Plan

-20

02Te

amJa

nFe

bM

arA

prM

ayJu

nJu

lA

ugS

epO

ctN

ov

Dec

Team

Ldr

Ph

#1Te

am

Ph

#2Te

am

Ph

#3Te

am

Su

ppTe

ams

Trai

ning

Impl

emen

tatio

n

Ass

umpt

ions

for

NW

T T

rain

ing

Plan

:�T

rain

ing

Phas

e =

Wee

kly

sess

ions

-2

hrs/

wk

(*ex

cept

for M

etric

s 101

/Tea

m D

evel

opm

ent V

.)

�Reg

ular

Tea

m m

eetin

gs d

urin

g Im

plem

enta

tion

& M

aint

enan

ce P

hase

s�N

avig

ator

�U

pdat

e� se

ssio

ns b

etw

een

phas

es (m

arke

d w

/

)TB

A

Team

Lea

ders

hip

& S

uppo

rt Mai

nten

ance

Mai

nten

ance

Tran

sfer

of L

eade

rshi

p

Mai

nten

ance

Tran

sfer

of L

eade

rshi

p

18

Initi

al T

rain

ing

**S

ched

ule

su

bjec

t to

chan

ge.

Wee

k #:

Wee

k of

:Se

ssio

n Ti

tleK

ick-

Off

4/16

/01

Kic

k-of

f Ses

sion

s1

4/23

/01

Orie

ntat

ion

to N

WT

24/

30/0

1Te

am D

evel

opm

ent:

Com

mun

icat

ion

35/

7/01

Team

Dev

elop

men

t: P

artic

ipat

ion

45/

14/0

1Te

am D

evel

opm

ent:

Wor

king

in T

eam

s5

5/21

/01

Key

Met

rics

101(

A)

65/

28/0

1K

ey M

etric

s 10

1(B

)7

6/4/

01In

trodu

ctio

n to

Con

tinuo

us Im

prov

emen

t8

6/11

/01

5S: I

ntro

duct

ion

& S

tep

One

-Sor

t9

6/18

/01

5S: S

tep

Two-

Set

to O

rder

106/

25/0

15S

: Ste

p Th

ree-

Shi

ne7/

2/01

**4t

h of

Jul

y**

Wee

k11

7/9/

015S

: Ste

p Fo

ur-S

tand

ardi

ze12

7/16

/01

5S: S

tep

Five

-Sus

tain

137/

23/0

1Te

am D

evel

opm

ent:

Res

pect

in th

e W

orkp

lace

147/

30/0

115

8/6/

01N

avig

ator

Rep

ort

19

Impl

emen

tatio

n -T

eam

Mtg

s.**

Sch

edu

le s

ubj

ect t

o ch

ange

.

Wee

k #:

Wee

k of

:Se

ssio

n Ti

tle16

8/13

/01

Team

Mee

ting:

Intro

duct

ion

to G

oal S

ettin

g17

8/20

/01

Team

Mee

ting:

Goa

l Set

ting

188/

27/0

1Te

am M

eetin

g: G

oal S

ettin

g19

9/3/

01Te

am M

eetin

g20

9/10

/01

Team

Mee

ting

219/

17/0

1Te

am M

eetin

g22

9/24

/01

Team

Mee

ting

2310

/1/0

1Te

am M

eetin

g24

10/8

/01

Team

Mee

ting

2510

/15/

01Te

am M

eetin

g26

10/2

2/01

Team

Mee

ting

2710

/29/

01Te

am M

eetin

g28

11/5

/01

Team

Dev

elop

men

t: Te

am P

erfo

rman

ce29

11/1

2/01

3011

/19/

01N

avig

ator

Rep

ort

20

Wha

t spe

cific

be

havi

ors/

actio

ns a

re

nece

ssar

y to

be

prod

uctiv

e te

am m

embe

rs a

s w

e be

gin

this

jour

ney?

21

Team

Cha

rter

Tea

mCh

arte

r

22

Crit

eria

for E

ffect

ive

Cha

rter

Stat

emen

ts

�In

spira

tiona

l�

Cle

ar a

nd c

halle

ngin

g�

Diff

eren

tiatin

g�

Beac

ons

and

cont

rols

�Em

pow

erin

g�

Futu

re-o

rient

ed

23

Post

Ses

sion

...

�D

iscu

ss �T

eam

Nam

es�

�Be

gin

to th

ink

abou

t wha

t it

mea

ns to

be

on a

team

...