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  • @ cetmiddleeast#CETME

    www.cetmiddleeast.com

    CUSTOMER ENGAGEMENT TECHNOLOGY

    Media Pack

    CET Previous Sponsors and Partners

    middle eastCET

    customer engagement technology

  • What are you doing tostay relevant in a market

    being revolutionised by technology

    This is the question that almost every major industry player is currently being faced with. With todays customers becoming more tech savvy,

    game changing tech solutions are revolutionising the connection between consumers and organisations. With connections happening

    across multiple platforms at once it is often confusing for an organisation to know what technology they should use and who they

    should work with to implement them.

    www.cetmiddleeast.com

  • www.cetmiddleeast.com

    Key Areas Covered

    Social Media&

    Mobile Apps

    BusinessIntelligence

    &Analytics

    Ecommerce&

    PaymentsMobile

    CRM

    Multi-ChannelEngagment

    ----------------------------------------------

    Digital Marketing

    Digital Signage &

    Interactive Technology

    CET is a great initiative for sharing experiences and new ways of thinking. It hasbeen a great event with some fantastic speakers. Overall very engaging.

    Mr. Vikram Chadha - Vice President Marketing - DU - Speaker

  • Breakdown of members

    Country

    Each member is pre-selected on the basis of:

    1. The member being a decision-maker

    2. The company having a requirement or focus on CET

    3. The company having the available budget to invest in CET

    UAE45%

    Qatar15%

    Saudi Arabia10%

    Egypt3%

    Jordan2%

    Bahrain5%

    Kuwait5%

    Oman5% Rest

    of the world10%

    Industry

    Retail Operators /

    Brands / FMCG25%

    Government Departments

    20%Banking / Finance

    20%

    Hospitality / Tourism

    15%

    Telecom15%

    Other Related Industries10%

    Membership at CET is exclusively for the following job title:

    CEOs / GMs/ MDs

    MarketingHeads

    CIOs / ICT Heads

    www.cetmiddleeast.com

  • -

    Confirmed Speakers

    www.cetmiddleeast.com

    Group Director Customer ExperienceOoredoo (former Qatar Telecom)

    Mr. Thamer TemairikDirector, Marketing, Nutrition - Middle East North AfricaPepsiCo

    Mr. Joana PimentelDigital Transformation Head for MENACiti

    Mr. Nizar Abou SaabManaging DirectorMindshare

    Mr. Karsten ZangGeneral Manager UAELufthansa

    Mr. Faysal Saimoa Head of DigitalGulf News

    Chief Marketing Officer - Turkey & Middle EastGE Healthcare

    Mr. Peter DeBenedictisMr. Radu Ciocan

    Ms. Naheed ChowdhryCEO and FounderRainmaker Consultants

  • -

    Confirmed Speakers

    www.cetmiddleeast.com

    Head of Loyalty & CRMWestern Union

    Mr. Faisal JavedHead of Group's IT Service DeliveryAl Tayer Group

    Ms. Maysoun Hanna Strategic Planning DirectorOgilviOne

    Mr. Luis OrozcoHead Customer Strategy dubizzle.com

    Mr. Suraj GillHead of EnterpriseZomato

    Mr. Paul Ellis Head of Digital MarketingMajid Al Futtaim

    Mr. James PiecowyeAssociate ProfessorChief Conversationalist on Nightline Zayed University / DubaiEye

    Head of Online & DigitalVigin Mobile KSA

    Mr. Ricardo SarmientoMr. Mohammed Qawasmi

  • -

    Confirmed Speakers

    www.cetmiddleeast.com

    And Other Industry Visionaries

    Mr. Damian Van Horn Interactive Technology DirectorDubai Parks and Resorts

    Mr. Ranjit MukherjeeVP - Customer AnalyticsAbu Dhabi Commercial Bank

    Ms. Lina ShehadehSenior Vice President Marketing and CommunicationsUnited Arab Bank

    Mr. David HamMENA Marketing GMUber

    Director, Digital Marketing, Middle East, Africa & IndiaFRHI Hotels & Resorts

    Mr. Mohamed Hussein Mr. Daniele CalderoniRegional Brand Director Mars

  • www.cetmiddleeast.com

    Contact

    Bulat MirgarifanovBusiness Development Manager

    direct: +971 4 452 3022phone: + 971 50 816 8667

    [email protected]

    Director

    direct: +971 4 452 3022phone: +971 55 5426032

    Nayab Rafiq

    [email protected]

    Great Event, excellent networking. Definitely worth investing in. Very informative keynote speakers as well

    Ian Evans - Managing Director EMEA - AirWatch - Sponsor