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@ cetmiddleeast#CETME

www.cetmiddleeast.com

CUSTOMER ENGAGEMENT TECHNOLOGY

Media Pack

CET Previous Sponsors and Partners

middle eastCET

customer engagement technology

What are you doing tostay relevant in a market

being revolutionised by technology

This is the question that almost every major industry player is currently being faced with. With today’s customers becoming more tech savvy,

game changing tech solutions are revolutionising the connection between consumers and organisations. With connections happening

across multiple platforms at once it is often confusing for an organisation to know what technology they should use and who they

should work with to implement them.



Key Areas Covered

Social Media&

Mobile Apps

BusinessIntelligence

&Analytics

Ecommerce&

PaymentsMobile

CRM

Multi-ChannelEngagment

----------------------------------------------

Digital Marketing

Digital Signage &

Interactive Technology

”CET is a great initiative for sharing experiences and new ways of thinking. It hasbeen a great event with some fantastic speakers. Overall very engaging.”

Mr. Vikram Chadha - Vice President Marketing - DU - Speaker

Breakdown of members

Country

Each member is pre-selected on the basis of:

1. The member being a decision-maker

2. The company having a requirement or focus on CET

3. The company having the available budget to invest in CET

UAE45%

Qatar15%

Saudi Arabia10%

Egypt3%

Jordan2%

Bahrain5%

Kuwait5%

Oman5% Rest

of the world10%

Industry

Retail Operators /

Brands / FMCG25%

Government Departments

20%Banking / Finance

20%

Hospitality / Tourism

15%

Telecom15%

Other Related Industries10%

Membership at CET is exclusively for the following job title:

CEOs / GMs/ MDs

MarketingHeads

CIOs / ICT Heads


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Confirmed Speakers


Group Director Customer ExperienceOoredoo (former Qatar Telecom)

Mr. Thamer TemairikDirector, Marketing, Nutrition - Middle East North AfricaPepsiCo

Mr. Joana PimentelDigital Transformation Head for MENACiti

Mr. Nizar Abou SaabManaging DirectorMindshare

Mr. Karsten ZangGeneral Manager UAELufthansa

Mr. Faysal Saimoa Head of DigitalGulf News

Chief Marketing Officer - Turkey & Middle EastGE Healthcare

Mr. Peter DeBenedictisMr. Radu Ciocan

Ms. Naheed ChowdhryCEO and FounderRainmaker Consultants

-

Confirmed Speakers


Head of Loyalty & CRMWestern Union

Mr. Faisal JavedHead of Group's IT Service DeliveryAl Tayer Group

Ms. Maysoun Hanna Strategic Planning DirectorOgilviOne

Mr. Luis OrozcoHead Customer Strategy dubizzle.com

Mr. Suraj GillHead of EnterpriseZomato

Mr. Paul Ellis Head of Digital MarketingMajid Al Futtaim

Mr. James PiecowyeAssociate ProfessorChief Conversationalist on Nightline Zayed University / DubaiEye

Head of Online & DigitalVigin Mobile KSA

Mr. Ricardo SarmientoMr. Mohammed Qawasmi

-

Confirmed Speakers


And Other Industry Visionaries

Mr. Damian Van Horn Interactive Technology DirectorDubai Parks and Resorts

Mr. Ranjit MukherjeeVP - Customer AnalyticsAbu Dhabi Commercial Bank

Ms. Lina ShehadehSenior Vice President Marketing and CommunicationsUnited Arab Bank

Mr. David HamMENA Marketing GMUber

Director, Digital Marketing, Middle East, Africa & IndiaFRHI Hotels & Resorts

Mr. Mohamed Hussein Mr. Daniele CalderoniRegional Brand Director Mars


Contact

Bulat MirgarifanovBusiness Development Manager

direct: +971 4 452 3022phone: + 971 50 816 8667

[email protected]

Director

direct: +971 4 452 3022phone: +971 55 5426032

Nayab Rafiq

[email protected]

“ Great Event, excellent networking. Definitely worth investing in. Very informative keynote speakers as well”

Ian Evans - Managing Director EMEA - AirWatch - Sponsor

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